Project Manager - Services Portfolio BMC Software

2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

You will be joining a dynamic and inclusive team at BMC, where trust is not just a word but a way of life. Our award-winning company values diversity and giving back to the community. We strive for excellence every day in a fun and supportive work environment that allows you to balance your priorities. At BMC, your wins will be celebrated, and you will be surrounded by inspiring peers who will drive, support, and make you laugh. As a part of the BMC OneCS Success Central team, you will play a crucial role in integrating all Customer Success functions through a standardized Unified Service Delivery model. This role primarily focuses on Product-Market-Fit (PMF) and Go-To-Market (GTM) strategies. You will work on aligning our service delivery model to empower customers and partners with relevant content, processes, education, and tools to enhance the customer adoption journey. Your responsibilities will include supporting key projects to optimize unified service delivery, creating documentation defining service offerings, developing knowledge content for customer adoption, and drafting external collateral. You will also contribute to maintaining the Unified Service Delivery Model, implementing knowledge management frameworks, and incorporating feedback from Customer Advisory Boards. To excel in this role, you should have 3+ years of project management experience, preferably with customer success or professional services background. Strong interpersonal skills, ability to create polished content, understanding of digital technologies, and excellent communication abilities are essential. You should be proactive, results-oriented, and have a passion for innovation. Familiarity with enterprise SaaS principles, digital analytics tools, and technical support metrics is a plus. BMC values its people and encourages diversity in its workforce. If you are excited about joining BMC's team but unsure if you meet all qualifications, we still encourage you to apply. We welcome talents from diverse backgrounds and experiences to bring the best ideas forward. This role offers a competitive salary as part of BMC's comprehensive employee compensation package, which may include additional rewards and benefits specific to your location. BMC is committed to fair and transparent compensation practices to ensure all employees are valued and recognized for their contributions. If you have taken a break in your career, BMC welcomes you to explore opportunities to re-enter the workforce through our Returnship program. Visit the BMC careers website to learn more and apply for this role.,

Posted 1 day ago

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Solution Design Head HRO Practice Guidance Groove

15.0 - 19.0 years

0 Lacs

karnataka

On-site

The Solution Design Head in the HRO Practice is a critical leadership role based in Bangalore that requires a forward-thinking individual to drive the creation of high-value solutions in the Hire-to-Retire (H2R) Human Resources Outsourcing (HRO) domain. As the Solution Design Head, you will play a key role in developing innovative and financially feasible solutions for major clients within the HR industry, leveraging digital tools for transformative purposes. Your responsibilities in this role will include owning and overseeing the complete solution design process for HRO deals, engaging with clients to understand their requirements, defining business needs, and crafting transformative HR solutions. You will also be responsible for leading RFx responses, creating solution blueprints, cost models, and delivering strategic presentations for large HRO initiatives. Additionally, you will be instrumental in developing offerings and tools for Digital HR Transformation, automation, and efficiency, while collaborating with internal teams, delivery, pricing, and technology stakeholders. Furthermore, you will be expected to support Proof of Concepts (PoCs), conduct due diligence activities, and participate in both internal and external solution evangelism efforts. An important aspect of your role will involve building and nurturing a team of HRO solution consultants, staying updated with emerging HCM platforms such as Workday, SAP SuccessFactors, Oracle HCM, and ADP. To be successful in this position, you should have over 15 years of relevant post-MBA experience, with a focus on HRO solutioning. Your background should demonstrate a track record of designing and implementing large-scale HRO solutions for BPO/shared services, along with a strong understanding of digital tools like automation, analytics, self-service, and various platforms. Experience working with HR technologies such as Workday, SuccessFactors, ADP, and Oracle is crucial, as well as the ability to lead client discussions, plan deliveries, and develop commercial models. Excellent communication and leadership skills are essential for this role, along with an MBA from a Tier-I institution being preferred. Additionally, holding certifications like SHRM-CP/SCP or PHR/SPHR would be advantageous in showcasing your expertise in the field of Human Resources.,

Posted 4 days ago

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