We are looking for a high-performing Senior or Lead Account Executive to join our India-based sales team and support US SMB & Mid-Market customers. You’ll own the entire sales cycle—from discovery and demo to pricing and close—while working Mountain Time Zone hours to align with US prospects and stakeholders. This is a high-impact role for a self-starter who thrives in fast-paced environments and is looking to grow into enterprise sales or team leadership. In addition to closing new business, strong candidates may help mentor junior AEs, optimize sales processes, and shape our GTM playbook as we scale. What you will be doing: Own the full sales cycle: discovery, product demo (L1 and L2), stakeholder alignment, and close Manage a high-velocity pipeline of inbound and outbound leads from the US SMB & Mid-Market segments Collaborate with SDRs, Marketing, and Solution Consultants to drive pipeline and accelerate deal cycles Maintain accurate and up-to-date opportunity, pipeline, and forecast data in Salesforce Consistently exceed new business ARR targets while delivering a high-quality buyer experience Provide insights from the field to inform product roadmap and GTM messaging (For Lead-level candidates) Mentor junior AEs, support onboarding, and help refine sales processes What you should have: 5–8 years of SaaS sales experience with a strong track record of exceeding quota At least 2 years of experience selling into North American (US) markets Ability to work Mountain Time Zone hours from India (typically 7:30 PM to 3:30 AM IST) Strong discovery, storytelling, and negotiation skills Comfortable managing multiple stakeholders and selling consultatively Experience selling to HR, Talent, or IT stakeholders is a strong plus Familiarity with sales tools like Salesforce, Gong, Outreach, and LinkedIn (For Lead-level candidates) Experience mentoring peers or supporting team performance You will be a great culture fit if you are: Highly motivated; a self-starter who enjoys the fast-paced startup environment, is innovative, adaptive, and comfortable with ambiguity Coachable with an insatiable curiosity and eagerness to learn Collaborative, yet competitive and tenacious SeekOut: SeekOut is a high-growth, startup with headquarters in the Pacific Northwest. We empower companies to go beyond their existing tools to recruit diverse, hard-to-find, or unique talent. SeekOut was founded in 2017 by top executives and engineers from Microsoft with deep experience in search engines, messaging, machine learning, Artificial Intelligence, and natural language processing. Our AI-powered talent 360 platform enables talent acquisition teams to learn detail about any talent pool including hard to fill roles and the ability to source diverse talent. With best-in-class technology and breakthrough innovation, SeekOut pushes the boundaries of what’s possible with talent discovery, analytics, and engagement. SeekOut was recently added to the IA40 list for the top private companies building intelligent applications as well as GeekWire's Startup of the Year. SeekOut just made a January 2022 announcement about raising $115 million in Series C funding, and has been recognized as the number one Talent Intelligence Software and as the leader for Enterprise Diversity Recruiting software. Additional Information SeekOut offers great benefits including health/vision/dental, transportation subsidies, 401k, education budgets, ability to work remote, onsite parking (if/when we go back to the office), snacks/lunches, and more! We are an inclusive, open, energetic, caring team, that is learning and growing, pulling in the same direction to deliver out sized results, while still having fun. If this sounds interesting, Apply Now, or learn more at seekout.io. SeekOut condemns discrimination, racism, and racial injustice in all forms. Committed to attracting and retaining a diverse staff, SeekOut will honor your experiences, perspectives, and unique identity. Together, we strive to create and maintain working and learning environments that are inclusive, equitable and welcoming. We are accelerating our efforts through our products and policies to take action and advance definitive, measurable policies and practices that eliminate racism and discrimination. SeekOut is proud to be an equal opportunity employer. We are committed to inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process. If you require assistance or accommodations to participate in the job application or interview process, please contact HR@seekout.com.
We are looking for a Senior Customer Success Manager at SeekOut, you will own the full post-sale lifecycle for a portfolio of both commercial and SMB customers in the US market. This includes direct responsibility for adoption, retention, renewals, and expansion across your accounts. You will serve as a strategic advisor to recruiting and HR leaders who rely on SeekOut’s AI-powered talent intelligence platform to attract, retain, and grow top talent. Your role is central to helping customers achieve outcomes aligned with their talent goals while driving long-term account value. This is a night-shift role (US hours), and recent experience working in US time zones is mandatory. The position is Bangalore-based and requires in-office presence at least three days per week. What you will be doing: Customer Lifecycle Ownership Manage onboarding, adoption, and value delivery for Commercial and SMB accounts Drive proactive engagement through check-ins, adoption plans, and milestone reviews Build strong relationships with day-to-day users and recruiting ops stakeholders Renewals, Retention & Expansion Support renewal forecasting and participate in renewal discussions for assigned accounts Collaborate with Senior CSMs and Managers to identify and act on expansion signals Monitor usage and engagement to reduce churn risk proactively Product Guidance & Enablement Coach users on search, Boolean, outreach, projects, analytics, and integrations Deliver product training sessions that tie SeekOut functionality to recruiting workflows Share best practices and serve as the customer’s day-to-day advisor on platform usage Risk Management & Escalations Track account health using internal tools (Gainsight, Salesforce, etc.) Flag and act on early warning signs (low usage, inactive users, lack of value) Partner with Support and Product teams to drive timely resolution of issues Internal Collaboration Share structured feedback with Product and CS Ops to improve usability and experience Collaborate with Enablement on content and assets to support adoption at scale Participate in internal learning sessions to level up product and CS skills What you should have: 3–5 years of experience in Customer Success or Account Management in a B2B SaaS company Experience working with U.S.-based customers; U.S. shift experience preferred Strong communication and relationship-building skills, especially in virtual settings Exposure to Commercial or SMB segments and ability to manage a high-volume book Understanding of recruiting workflows and/or sourcing tools is a plus Familiarity with Gainsight, Salesforce, and customer success platforms preferred Bachelor's degree mandatory, and Master’s degree an added advantage. Based in Bangalore with the ability to work 3 days/week in office You will be a great culture fit if you are: Highly motivated; a self-starter who enjoys the fast-paced startup environment, is innovative, adaptive, and comfortable with ambiguity Coachable with an insatiable curiosity and eagerness to learn Collaborative, yet competitive and tenacious What We Offer Competitive compensation with performance incentives and ESOPs Work with cutting-edge AI products in a high-growth startup Career growth opportunities into Senior CSM or Strategic roles Collaborative, inclusive, and learning-driven culture Direct impact on customers' recruiting outcomes and platform success SeekOut: SeekOut is a high-growth, startup with headquarters in the Pacific Northwest. We empower companies to go beyond their existing tools to recruit diverse, hard-to-find, or unique talent. SeekOut was founded in 2017 by top executives and engineers from Microsoft with deep experience in search engines, messaging, machine learning, Artificial Intelligence, and natural language processing. Our AI-powered talent 360 platform enables talent acquisition teams to learn detail about any talent pool including hard to fill roles and the ability to source diverse talent. With best-in-class technology and breakthrough innovation, SeekOut pushes the boundaries of what’s possible with talent discovery, analytics, and engagement. SeekOut was recently added to the IA40 list for the top private companies building intelligent applications as well as GeekWire's Startup of the Year. SeekOut just made a January 2022 announcement about raising $115 million in Series C funding, and has been recognized as the number one Talent Intelligence Software and as the leader for Enterprise Diversity Recruiting software. Additional Information SeekOut offers great benefits including health/vision/dental, transportation subsidies, 401k, education budgets, ability to work remote, onsite parking (if/when we go back to the office), snacks/lunches, and more! We are an inclusive, open, energetic, caring team, that is learning and growing, pulling in the same direction to deliver out sized results, while still having fun. If this sounds interesting, Apply Now, or learn more at seekout.io. SeekOut condemns discrimination, racism, and racial injustice in all forms. Committed to attracting and retaining a diverse staff, SeekOut will honor your experiences, perspectives, and unique identity. Together, we strive to create and maintain working and learning environments that are inclusive, equitable and welcoming. We are accelerating our efforts through our products and policies to take action and advance definitive, measurable policies and practices that eliminate racism and discrimination. SeekOut is proud to be an equal opportunity employer. We are committed to inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process. If you require assistance or accommodations to participate in the job application or interview process, please contact HR@seekout.com.
We are looking for a Senior Customer Success Manager at SeekOut, you will own the full post-sale lifecycle for a portfolio of both commercial and SMB customers in the US market. This includes direct responsibility for adoption, retention, renewals, and expansion across your accounts. You will serve as a strategic advisor to recruiting and HR leaders who rely on SeekOut’s AI-powered talent intelligence platform to attract, retain, and grow top talent. Your role is central to helping customers achieve outcomes aligned with their talent goals while driving long-term account value. This is a night-shift role (US hours), and recent experience working in US time zones is mandatory. The position is Bangalore-based and requires in-office presence at least three days per week. What you will be doing: Customer Lifecycle Ownership Own end-to-end success for both commercial and SMB accounts, from onboarding through renewal. Lead lifecycle engagement including onboarding, adoption planning, regular check-ins, and executive business reviews (QBRs). Build deep partnerships with stakeholders across TA, recruiting operations, and HR. Renewals, Retention & Expansion Own and forecast renewals and retention outcomes within your assigned book of business. Drive account growth by identifying expansion opportunities across use cases, user groups, and product modules. Drive expansion strategy across both SMB and Commercial accounts, working directly with decision-makers to identify new use cases and increase platform adoption. Account Health & Risk Management Monitor usage data, engagement trends, and stakeholder activity to assess account health. Identify and mitigate churn risks proactively using internal tools and cross-functional collaboration. Drive timely resolution of support issues and product friction points. Strategic Enablement & Product Guidance Guide customers in maximizing the value of SeekOut’s talent search, advanced Boolean filters, candidate engagement tools, analytics, and integrations. Act as a product expert, capable of coaching customers on best practices in recruiting, sourcing strategies, DEI-focused search, and workflow optimization. Deliver training and enablement that directly connects product functionality to recruiting outcomes and business goals. Cross-Functional Collaboration Partner with Support, Product, and Engineering teams to escalate and resolve technical issues with clarity and urgency. Act as the customer advocate internally—helping prioritize bugs, enhancements, and usability gaps through structured feedback. Team Enablement & Mentorship Contribute to internal best practices, lifecycle frameworks, and enablement materials. Support junior team members through mentoring and sharing of customer engagement strategies. What you should have: 8+ years of experience in Customer Success or Account Management in B2B SaaS (required). Recent experience supporting US-based customers in a night shift role is mandatory. Proven success managing both SMB and Commercial accounts, with ownership of renewals and expansions. Excellent communication and stakeholder engagement skills; capable of influencing recruiting and HR leaders. Analytical mindset with ability to leverage usage data and customer feedback for strategic actions. Strong understanding of the recruiting lifecycle, Boolean search techniques, and sourcing workflows is preferred. Experience with tools like Gainsight, Salesforce, and customer success analytics platforms is a plus. Location: Bangalore-based with a hybrid work model (3 days in-office per week). You will be a great culture fit if you are: Highly motivated; a self-starter who enjoys the fast-paced startup environment, is innovative, adaptive, and comfortable with ambiguity Coachable with an insatiable curiosity and eagerness to learn Collaborative, yet competitive and tenacious SeekOut: SeekOut is a high-growth, startup with headquarters in the Pacific Northwest. We empower companies to go beyond their existing tools to recruit diverse, hard-to-find, or unique talent. SeekOut was founded in 2017 by top executives and engineers from Microsoft with deep experience in search engines, messaging, machine learning, Artificial Intelligence, and natural language processing. Our AI-powered talent 360 platform enables talent acquisition teams to learn detail about any talent pool including hard to fill roles and the ability to source diverse talent. With best-in-class technology and breakthrough innovation, SeekOut pushes the boundaries of what’s possible with talent discovery, analytics, and engagement. SeekOut was recently added to the IA40 list for the top private companies building intelligent applications as well as GeekWire's Startup of the Year. SeekOut just made a January 2022 announcement about raising $115 million in Series C funding, and has been recognized as the number one Talent Intelligence Software and as the leader for Enterprise Diversity Recruiting software. Additional Information SeekOut offers great benefits including health/vision/dental, transportation subsidies, 401k, education budgets, ability to work remote, onsite parking (if/when we go back to the office), snacks/lunches, and more! We are an inclusive, open, energetic, caring team, that is learning and growing, pulling in the same direction to deliver out sized results, while still having fun. If this sounds interesting, Apply Now, or learn more at seekout.io. SeekOut condemns discrimination, racism, and racial injustice in all forms. Committed to attracting and retaining a diverse staff, SeekOut will honor your experiences, perspectives, and unique identity. Together, we strive to create and maintain working and learning environments that are inclusive, equitable and welcoming. We are accelerating our efforts through our products and policies to take action and advance definitive, measurable policies and practices that eliminate racism and discrimination. SeekOut is proud to be an equal opportunity employer. We are committed to inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process. If you require assistance or accommodations to participate in the job application or interview process, please contact HR@seekout.com.
SeekOut is the Agentic AI Talent Platform that uses AI-driven semantic search and intelligent automation, enhanced by human expertise, to help organizations find qualified talent faster. SeekOut's semantic AI understands actual human accomplishments across more than 1 billion unified profiles, breaking traditional tradeoffs between speed, agility, and quality. SeekOut offers two paths to transformation: SeekOut Recruit empowers internal teams with AI-powered search and engagement capabilities, while SeekOut Spot provides fully-managed recruiting outcomes through AI-driven automation and expert recruiters. With $189m raised at a $1.2b valuation, SeekOut serves 1000+ organizations from high-growth startups to Fortune 500 enterprises. SeekOut's vision: to empower every organization to win by unlocking the right talent at the speed and scale of opportunity. Learn more at www.seekout.com. Our Growth Marketing Manager will be a data-driven, strategic marketer with deep expertise in multi-channel campaign management and account-based marketing. The ideal candidate is passionate about driving measurable growth through integrated marketing campaigns, brings proven experience in B2B environments, and excels at collaborating across marketing, sales, and SDR teams to deliver coordinated customer acquisition strategies. This role requires someone who can balance strategic thinking with hands-on execution, leveraging marketing automation platforms and analytics to optimize campaign performance and drive pipeline growth. What you will be doing: Manage and execute sponsored media campaigns across multiple platforms including Google Ads, Microsoft Bing, Meta, LinkedIn, ZoomInfo, and other relevant channels, optimizing for lead quality, conversion rates, and ROI Strategize and execute comprehensive ABM campaigns targeting high-value named accounts, developing integrated multi-touch sequences that align with sales cycles and buyer journeys Partner closely with Marketing, SDR, and Sales teams to design and implement coordinated integrated campaigns that drive account engagement and pipeline acceleration Leverage marketing automation platforms (HubSpot, Marketo) to orchestrate sophisticated nurture sequences, lead scoring models, and personalized campaign experiences Analyze campaign performance data across all channels to identify optimization opportunities, provide actionable insights, and make data-driven recommendations for budget allocation and strategy refinement Collaborate with Sales and SDR teams on target account identification, definition, and prioritization to ensure alignment between marketing efforts and sales objectives Develop and maintain campaign messaging frameworks that integrate competitive intelligence and align with overall brand positioning Create and document scalable processes for campaign management, performance tracking, and cross-functional collaboration to support team growth and efficiency Monitor industry trends, competitive landscape, and platform updates to continuously evolve campaign strategies and maintain competitive advantage What you should have: 7+ years of B2B marketing experience with a focus on growth marketing, demand generation, or digital marketing in SaaS or technology environments Proven track record of managing multi-platform paid media campaigns with demonstrated ability to optimize for performance and ROI across Google Ads, LinkedIn, Meta, and other B2B channels Strong experience designing and executing ABM strategies, including account identification, personalized campaign development, and multi-touch sequence orchestration Hands-on expertise with marketing automation platforms (HubSpot, Marketo, or similar) including campaign setup, lead nurturing, and performance analysis Advanced analytical skills with experience using marketing analytics tools to measure campaign effectiveness, attribution, and pipeline impact Demonstrated ability to collaborate effectively with sales and SDR teams, with experience in lead handoff processes and sales-marketing alignment Bachelor's degree in Business, Engineering, Marketing, or related field; relevant certifications in Google Ads, LinkedIn Marketing, HubSpot, or similar platforms preferred Strong project management skills with ability to manage multiple campaigns simultaneously while maintaining attention to detail and meeting deadlines Excellent communication skills with ability to present campaign performance and strategic recommendations to stakeholders at all levels Self-directed work style with strong accountability and ownership mentality, comfortable working in a fast-paced, results-oriented environment You will be a great culture fit if you are: Highly motivated; a self-starter who enjoys the fast-paced startup environment, is innovative, adaptive, and comfortable with ambiguity Coachable with an insatiable curiosity and eagerness to learn Collaborative, yet competitive and tenacious Our Dedication to a Diverse Workforce: SeekOut condemns discrimination, racism, and racial injustice in all forms. Committed to attracting and retaining a diverse staff, SeekOut will honor your experiences, perspectives, and unique identity. Together, we strive to create and maintain working and learning environments that are inclusive, equitable and welcoming. We are accelerating our efforts through our products and policies to take action and advance definitive, measurable policies and practices that eliminate racism and discrimination. SeekOut is proud to be an equal opportunity employer. We are committed to the inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process. If you require assistance or accommodations to participate in the job application or interview process, please contact recruiting@seekout.com
What is SeekOut? SeekOut helps thousands of organizations hire, grow, and retain great talent with its people-first talent optimization platform and proven expertise in diverse and hard-to-find talent. In our digital age, organizations are overflowing with data—yet few deeply understand their employees because people data is siloed and disconnected. Your people are the real difference makers—and once you know their passions, experiences, and the opportunities that will get them to where they want to go, you can better align their skills, capabilities, and career paths to the needs of the business. SeekOut unifies talent acquisition, talent management, and talent analytics to help you grow the people you have and find the people you need. Six of the top 10 most valuable companies in the United States trust SeekOut as their single platform for managing and recruiting talent. SeekOut is recognized on Forbes’ list of America’s Best Startup Employers, Deloitte’s Fast 500, and the Inc. 5000 list of America’s fastest-growing companies. In 2021, SeekOut was crowned GeekWire Startup of the Year. Founded in 2017, SeekOut has raised $189 million in funding from leading investors like Tiger Global Management, Madrona Venture Group, Mayfield, and Founders Circle Capital. For more information, visit www.seekout.com. What are we looking to add to our team? As a Front-End engineer, you will work with other Engineers, Product Managers (PMs) and Designers to bring performant and crafted experiences to our customers. As a senior leader you will also be responsible for helping coach earlier in career team members. We will also be looking to you to help inform our investments in our FE engineering system. What you will be doing: Working across Project Management, Product and Engineering teams to design and build experiences that delight our customers. Coach and mentor less experienced team members. Shape technical road map and strategy for our Front-End investments. Set best practices for Front-End development. Develop and implement user-facing features using React, HTML, CSS, and JavaScript while ensuring high performance and responsiveness. Ensure the responsiveness and compatibility of applications across various devices and browsers. Write clean, efficient, and maintainable code, adhering to coding standards and best practices. Optimize web applications for maximum speed and scalability. Troubleshoot and resolve frontend-related issues to ensure seamless user experiences. Work closely with backend engineers to integrate frontend components with server-side logic. Participate in the entire software development lifecycle, from design to deployment. Collaborate with cross-functional teams to identify and address technical challenges and propose solutions. You will be a great match if you have : Belief in Kindness, Gratitude, and Curiosity! Bachelor's degree in Computer Science, Software Engineering, or a related field. 3-5 years of software development experience as a software engineer or related role At least 3 years of experience working with JavaScript and modern frameworks such as React or Vue Experience working with NodeJS and NoSQL a plus. Experience with common front-end development tools, frameworks and libraries. Experience working with HTML/CSS and popular design frameworks. Proven track record of building and shipping web applications with a focus on user experience and performance. Experience with frontend build tools and bundlers (e.g., Webpack, Babel). Familiarity with version control systems, such as Git. Knowledge of frontend testing frameworks (e.g., Jest, Enzyme) and experience writing unit and integration tests. Strong problem-solving skills and the ability to debug and resolve complex issues. Excellent communication and collaboration skills to work effectively in a team-oriented environment. Up-to-date knowledge of the latest frontend trends, techniques, and best practices. Our Dedication to a Diverse Workforce: SeekOut condemns discrimination, racism, and racial injustice in all forms. Committed to attracting and retaining a diverse staff, SeekOut will honor your experiences, perspectives, and unique identity. Together, we strive to create and maintain working and learning environments that are inclusive, equitable and welcoming. We are accelerating our efforts through our products and policies to take action and advance definitive, measurable policies and practices that eliminate racism and discrimination. We celebrate the cultural values of being: An inclusive and diverse place where employees can bring their whole selves to work. A collaborative team where people come together to brainstorm and communicate ideas. Focused on customer success and delight. Committed to continual learning and growth. SeekOut is proud to be an equal opportunity employer. We are committed to inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process.