Working Days - 5.5 (Alternate Saturdays and all Sundays off) Work Timings - 10 AM to 7 PM Roles and Responsibilities : 1. Coordinating between different departments internally and externally and delivering services committed to clients on time with quality. 2. Following operations function stringently as per SOPs. 3. Visiting and coordinating with clients to solve all the day to day operational queries of the company. 4. Plan day to day activities to complete assignments within the deadline. 5. Responsible for Client Satisfaction to high service quality standards - Consistency in experience backed up by constant monitoring and necessary enhancement 6. Managing post booking customer services till delivery/possession stage. 7. Assisting customers on allotment of Flats, Registration, Cancellation, Bank Loan Issues, Transfer of Deeds, Bank Loan processing of document. 8. Responsible for all the operational works 9. Handle Face to Face client interaction. 10. Resolving customer complaints or queries brought to your attention. 11. Keep record of interactions with clients in the CRM software. 12. Create plans to address clients- business needs. 13. Schedule regular meetings with clients to ensure they are satisfied. 14. Act as point of contact for complaints and escalate issues as appropriate. 15. Ensure both the company and clients adhere to contract terms 16. Ensure timely issue resolution by taking required steps thereby avoiding any escalations Skillsets Required : 1 Good problem - solving skills. 2 Should be good with Microsoft Excel knowledge. 3 Presentable, self - motivated and high confidence level. 4 Real Estate Exp preferable 5 Strong communication skills. 6 High service orientation. 7 Computer literacy. 8 Reliable and self-motivated.
Key Responsibilities Actively work on verified leads, follow-ups, arranging site visits, and assisting in deal closures. Interact with customers to understand requirements, address queries, and demonstrate project features and benefits. Lead and motivate a sales team to achieve individual and collective targets. Collaborate with internal departments to ensure clients receive complete and accurate information. Maintain CRM records, update lead status, and coordinate with presales and sales teams. Delegate tasks, empower team members, and improve their sales and communication skills through regular mentoring. Conduct team training sessions to enhance product knowledge and performance. Monitor daily/weekly/monthly sales performance reports and provide insights and solutions to management. Requirements Minimum 7 years of experience in Real Estate Sales or similar fields (Banking, Insurance, Finance). Proven track record of achieving and exceeding sales targets. Strong leadership, analytical, and project management skills. Excellent communication, negotiation, and client relationship management abilities. Confident, dynamic, and result-oriented individual with a creative outlook. • Good understanding of Bengalurus Real estate market and willingness to travel across the city. • Must possess a valid driving license and two-wheeler.
Key Responsibilities Recruitment and Talent Acquisition: Manage the entire hiring process, from conducting job analysis to screening resumes, conducting interviews, and facilitating onboarding. Employee Records and Administration: Maintain accurate and organized employee records, including personal, educational, and contact information, as well as attendance and leave records. Performance Management: Design and implement performance appraisal systems, set performance goals, conduct reviews, and develop improvement plans. Compensation and Benefits: Administer competitive compensation packages, benefits, and health plans, and manage payroll. Employee Relations: Address employee grievances and complaints, resolve conflicts, and cultivate positive employee relations and a productive workplace culture. Policy and Compliance: Develop, implement, and update HR policies, ensuring compliance with labor laws and internal regulations. Employee Development: Support employee growth through training programs, wellness events, and career development initiatives. Reporting and Analysis: Maintain HR databases, track HR metrics, and provide data for strategic decision-making. Essential Skills & Qualifications Organizational and Interpersonal Skills: Ability to manage multiple duties effectively and build positive relationships with employees. Communication Skills: Strong verbal and written communication skills for interacting with employees, management, and government bodies. Analytical and Problem-Solving Skills: Ability to analyze data, identify issues, and devise effective solutions. Knowledge of Labor Laws: Thorough understanding of employment laws, regulations, and best practices.