Security & Fraud Prevention Case Manager

Responsibilities:

• Lead comprehensive investigations into suspected unauthorized account access, impersonation attempts, and other security events
• Analyze suspicious trading patterns, account modifications, and fund transfers to identify potential security breaches
• Review and investigate ACH reclaims, unauthorized deposits/withdrawals, and suspicious financial transfers
• Examine cases involving investment scams using IBKRs brand name and fraudulent accounts created through identity theft
• Gather and prepare materials for investigations by other IBKR units
• Document investigation findings thoroughly and recommend appropriate actions
• Develop and enhance security workflows based on case insights and emerging threats
• Provide expert guidance to other teams on security matters and verification procedures
• Stay current on global fraud trends and patterns to improve detection capabilities

Qualifications and Experience:

• Bachelors degree in a relevant field (Finance, Cybersecurity, Criminal Justice, or related)
• 3+ years of experience in fraud investigation, security operations, or financial crime prevention
• Excellent analytical and problem-solving skills with meticulous attention to detail
• Proven ability to conduct thorough investigations and draw evidence-based conclusions
• Experience with case management systems and investigation tools
• Knowledge of regulatory requirements related to financial security and fraud prevention
• Strong communication skills for effective collaboration with internal departments and external parties
• Ability to work independently while handling multiple complex cases simultaneously

Required Skills:

• Strong investigative skills with the ability to analyze complex data and identify patterns
• Excellent documentation skills for detailed case reports and findings
• Critical thinking and problem-solving abilities for complex security scenarios
• Ability to interpret login data, IP information, and digital footprints
• Time management skills to handle multiple investigations efficiently
• Attention to detail when reviewing account activity and transaction histories
• Adaptability to rapidly evolving security threats and fraud techniques