Security Engineer

Job Summary:

Email and Web Security Engineer

Key Responsibilities:

Implementation & Configuration

• Plan and execute deployment of email security solutions (e.g., TrendMicro Email Collaboration Security, Trellix Email Security, Microsoft Defender for Office 365, Proofpoint, Mimecast, Cisco ESA).
• Deploy and configure secure web gateways (SWG) or proxy solutions (e.g., TrendMicro Web Security, Trellix Web Security, Forcepoint, Zscaler, Cisco Umbrella, Symantec Web Security).
• Configure policies such as anti-spam, anti-malware, SPF/DKIM/DMARC, URL filtering, and SSL decryption.
• Integrate email and web security solutions with SIEM, SOAR, or XDR tools for event correlation and monitoring.
• Assist in firewall or DNS updates required for integration.

Technical Support

• Provide L2/L3 support for email and web security incidents and service requests.
• Investigate and resolve issues related to spam, phishing, domain spoofing, malicious URLs, or user access blocks.
• Coordinate with vendors/OEMs for product issues, patches, or escalations.
• Analyse email headers, URLs, and logs to trace root causes and recommend improvements.

Documentation & Process:

• Create and maintain standard operating procedures (SOPs), implementation plans, and troubleshooting guides.
• Maintain inventory and configuration documentation of security solutions.
• Ensure compliance with security policies and help with audits when required.

Customer/Stakeholder Coordination

• Work with internal teams or external clients to understand requirements and customize deployments.
• Provide training or knowledge transfer to IT helpdesk and SOC teams on common issues and resolutions.

Required Qualifications:

Education:

• Bachelors degree in Engineering, Computer, Science, IT, Cybersecurity, or a related field.
• Masters degree in Engineering, Computer Science, IT, Cybersecurity or related filed.

Experience:

• 3+ years of hands-on experience with

  email and/or web security implementation and support

  .
• Experience in deployment and support of tools such as:

• Email Security:

  TrendMicro Email and Collaboration Security, Trellix Email Security, Forti mail, Microsoft Defender for O365, Proofpoint, Cisco Email Security, Mimecast

• Web Security:

  Forcepoint, TrendMicro, Trellix, Zscaler, Cisco Umbrella, Symantec/Blue Coat, Forti Proxy.

Skills & Knowledge:

• Deep understanding of email protocols (SMTP, IMAP, SPF, DKIM, DMARC).
• Knowledge of HTTPS, DNS, proxy, URL filtering, SSL inspection.
• Familiarity with Active Directory, Azure AD, Microsoft 365 Security.
• Basic scripting knowledge (PowerShell, Python) for automation and reporting is a plus.
• Experience with SIEM tools (e.g., Splunk, Trellix ESM, QRadar) is desirable.

Certifications (Preferred):

• Microsoft SC-200 / SC-400
• Proofpoint Certified Specialist
• TrendMicro
• Trellix
• Zscaler ZCCP or equivalent
• CompTIA Security+, CEH, or equivalent

Soft Skills:

• Strong problem-solving and analytical skills.
• Ability to work independently and collaboratively with cross-functional teams.
• Good verbal and written communication, especially when working with clients or users.

Working Conditions:

• Standard office hours with some flexibility.
• Occasional after-hours work during deployments or incident handling.
• On-call availability if required.