Software Development Engineer - 1
Location: Bengaluru/Gurugram (Hybrid)Reports To: Engineering ManagerExperience: 25 years
About GoKwik
GoKwik is a growth operating system designed to power D2C and eCommerce brands from checkout optimization and reducing return-to-origin (RTO), to payments, retention, and post-purchase engagement. Today, GoKwik enables over 12,000 merchants worldwide, processes around $2 billion in GMV, and is strengthening its AI-powered infrastructure.Backed by RTP Global, Z47, Peak XV, and Think Investments and bolstered by a $13 million growth round in June 2025 (total funding: $68 million) GoKwik is scaling aggressively across India, the UK, Europe, and the US.
Why This Role Matters
As a Customer Success Manager in the Merchant Success Team , you will be responsible to Interact & handle our Merchants/Accounts & leverage data to drive conversion improvements, provide key data-driven insights & indirectly improve GMV of Merchants, Further Customer Success Manager's would be closely working with our Customer Engineering, Technology & Product Team.Looking for CSMs who are looking to drive a tonne of impact in early stage startups and are excited about seeing their insights translate into actions quickly!
What You'll Own
- Build and optimize scalable backend systems that power India's leading eCommerce brands
- Drive the evolution of GoKwik's core platform with Node.js and high-performance architecture
- Design robust APIs and infrastructure to reduce RTOs and boost conversion rates
- Contribute across the stackwrite clean, testable code and implement secure, scalable solutions
- Own end-to-end delivery: from design to deployment, debugging to iteration
- Solve complex challenges in checkout, reliability, data flow, and performance optimisation
Who You Are
- Strong expertise in Node.js and frameworks like Restify
- Solid understanding of REST APIs, server-side templating, and backend business logic
- Comfortable working with Linux systems and Git-based workflows
- Hands-on experience with cloud platforms (AWS, GCP) and container tools (Docker, Kubernetes)
- Basic understanding of front-end technologies (HTML5, CSS3)
- Passionate about building secure, scalable, and maintainable systems
- A self-starter attitudeanalytical, adaptable, and ready to work in a fast-paced startup environment.
Why GoKwik
At GoKwik, we aren't just building tools we're rewriting the playbook for eCommerce in India. We exist to solve some of the most complex challenges faced by digital-first brands: low conversion rates, high RTO, and poor post-purchase experience. Our checkout and conversion stack powers 500+ leading D2C brands and marketplaces and we're just getting started.
