Scrum Master - QMS

Key Responsibilities

• Facilitate Scrum/Agile Frameworks

• Guide and coach teams to adopt Scrum practicesfacilitating stand-ups, sprint planning, reviews, and retrospectives; ensuring Agile values and principles are upheld.

• Lead and Oversee Workstreams

• Workstream A

  : Reporting, integrations, migration heavy focus on system integration deliverables.

• Workstream B

  : Front-end process drive cross-functional collaboration for requirements, design, development, and testing.

• Remove Obstacles & Enable Delivery

• Identify and eliminate impediments, manage dependencies, and coordinate across distributed teams to ensure smooth workflow.

• Drive Continuous Improvement

• Facilitate retrospectives, implement process enhancements, and foster a culture of continuous improvement.

  Support QMS Documentation & Agile Adaptation

• Aid in iterative, quality-aligned documentation consistent with Agile QMS implementation best practices.

• Stakeholder Coordination & Communication

• Liaise effectively between offshore teams, platform vendors, business owners, and leadership; ensure visibility of sprint progress and risks.

Desired Qualifications

• Experience

  : At least 3+ years in Scrum Master or Technical Project Management roles within large-scale system implementations (e.g., QMS, ERP, or quality/process overhaul). Demonstrated capability leading distributed teams.

• Domain Knowledge

  : Solid understanding of Agile/Scrum frameworks and quality system domains (CAPA, NCP, compliance, regulatory integration). Ability to engage with QMS or ERP implementations.

• Soft Skills

  : Strong servant-leadership mindset, conflict-resolution, stakeholder management, cross-functional collaboration, and facilitation abilities.

• Tools

  : Proficiency with Agile tools (e.g. Jira), backlog management, sprint planning, burndown charts, and reporting dashboards.

• Certification (Preferred)

  : CSM, PSM, or relevant Agile certification; PMP or equivalent project leadership qualification is a plus.