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Airline Refunds Executive | Email & Chat Support

Sutherland

0.0 - 1.0 years

1 - 3 Lacs

Thane, Navi mumbai, Mumbai (all areas)

Work from Office

We are Hiring for " Customer Support Associates" for an International Airline Travel Process . This opportunity is open to freshers with IATA certification and experienced candidates with airline refunds experience . The role involves handling customer queries related to airline refunds and travel operations through email and chat support . This is an excellent opportunity to build a career in the aviation, airline BPO, and travel support industry . Key Responsibilities | Airline Travel Support Handle airline customer support queries related to refunds, baggage issues, lost luggage, and flight disruptions Process airline refunds using Amadeus GDS Manage re-issues, re-bookings, schedule chang...

Posted 3 weeks ago

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Sutherland hiring For IATA fresher / Travel Refunds executive

Sutherland

0.0 - 5.0 years

2 - 3 Lacs

Thane, Navi mumbai, Mumbai (all areas)

Work from Office

Sutherland is hiring Customer Support Associates on contract role for freshers with IATA certified or experienced in travel refunds process , supporting a leading international airline. If you have a knack for problem-solving and excellent communication skills, this is the right opportunity for you! Key Responsibilities: Handle customer queries related to refunds, baggage mismatches, lost luggage , and other travel-related concerns Process refunds via Amedeus Must have experience in Refunds, Re issue, Re booking, Schedule change etc Respond to customers via email and chat , ensuring timely and accurate resolutions Maintain high-quality communication standards and adhere to email etiquette Ac...

Posted 3 weeks ago

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