Client Relationship Management: • Build, maintain, and nurture long-term relationships with HNI clients. • Understand client preferences, lifestyle, and expectations to provide personalized service. • Serve as the single point of contact for all queries and services. • Ensure high levels of client satisfaction, loyalty, and retention. • Handle client feedback, grievances, and service escalations with discretion and care. Public Relations & Brand Representation: • Act as the brand ambassador for the company in elite social circles, events, and forums. • Organize and attend high-profile events, exhibitions, and networking meets. • Collaborate with PR agencies and media to maintain a positive brand image. • Draft and manage communication for press releases, articles, and brand features. Strategy & Communication: • Develop client engagement strategies tailored to the HNI segment. • Coordinate with internal departments to deliver seamless service and product experiences. • Track and report client behavior, trends, and opportunities for business growth. Sales Support : • Identify potential business opportunities through client interactions. • Assist in converting leads into long-term partnerships or sales (especially in luxury or bespoke service industries).