SAP SM

As a highly skilled SAP SM (Service Management) Consultant with expertise in SAP HANA, your role will involve supporting and enhancing SAP Service Management processes. Your primary responsibilities will include: - SAP SM Implementation & Support: Configure, customize, and enhance SAP SM functionalities in an S/4HANA environment. - Business Process Analysis: Work closely with business stakeholders to analyze service processes and recommend best practices. - Integration with SAP Modules: Collaborate with SD, MM, PM, and FI/CO teams for seamless integration. - Incident & Change Management: Troubleshoot issues, provide resolutions, and implement process improvements. - Enhancements & Upgrades: Work on system upgrades, migration to HANA, and deployment of new features. - User Training & Documentation: Conduct end-user training and prepare functional documentation. To be successful in this role, you should possess the following skills and qualifications: - Experience: Minimum 5+ years in SAP SM with hands-on exposure to SAP HANA/S/4HANA. - Technical Expertise: Strong understanding of Service Order Management, Warranty Claims, Service Contracts, and Repair Processing. - Integration Knowledge: Good knowledge of SD, MM, PM, and CS modules. - SAP HANA Experience: Experience in SAP S/4HANA migration or implementation is preferred. - Analytical & Problem-Solving Skills: Ability to troubleshoot issues and optimize business processes. - Communication: Strong verbal and written communication skills for stakeholder management. Preferred skills that would be beneficial for this role include: - Experience with Fiori/UI5 apps related to SAP SM. - Knowledge of ABAP debugging and BAPI enhancements. - Experience in SAP Cloud Platform (BTP) integrations. - Certification in SAP S/4HANA Service Management is a plus.,