SAP SM

You are a highly skilled SAP SM (Service Management) Consultant with expertise in SAP HANA. Your main responsibility is to support and enhance SAP Service Management processes by configuring, customizing, and enhancing SAP SM functionalities in an S/4HANA environment. Your role involves collaborating with business stakeholders to analyze service processes, recommend best practices, and ensure seamless integration with other SAP modules such as SD, MM, PM, and FI/CO. You will troubleshoot issues, provide resolutions, and implement process improvements related to incident and change management. Additionally, you will work on system upgrades, migration to HANA, deployment of new features, conduct end-user training, and prepare functional documentation. Your technical expertise should include a strong understanding of Service Order Management, Warranty Claims, Service Contracts, and Repair Processing. The ideal candidate for this position should have a minimum of 5+ years of experience in SAP SM with hands-on exposure to SAP HANA/S/4HANA. It is preferred that you have experience in SAP S/4HANA migration or implementation, good knowledge of SD, MM, PM, and CS modules, and analytical problem-solving skills. Strong communication skills are essential for stakeholder management. Preferred skills for this role include experience with Fiori/UI5 apps related to SAP SM, knowledge of ABAP debugging and BAPI enhancements, experience in SAP Cloud Platform (BTP) integrations, and certification in SAP S/4HANA Service Management. If you possess the required skills and qualifications, and are looking to contribute to enhancing service management processes in an SAP environment, this position may be the right fit for you.,