SAP SM Consultant

• A day in the life of an Infoscion
• As part of the Infosys consulting team your primary role would be to actively aid the consulting team in different phases of the project including problem definition effort estimation diagnosis solution generation
• and design and deployment
• You will explore the alternatives to the recommended solutions based on research that includes literature surveys information available in public domains vendor evaluation information etc
• and build POCs
• You will create requirement specifications from the business needs define the to be processes and detailed functional designs based on requirements
• You will support configuring solution requirements on the products understand if any issues diagnose the root cause of such issues seek clarifications and then identify and shortlist solution alternatives
• You will also contribute to unit level and organizational initiatives with an objective of providing high quality value adding solutions to customers
• If you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for you

Key Responsibilities:

• Total 6 8 years experience with minimum 4 5 years of experience in Service Management SM Customer Service CS
• Advanced knowledge on Notification Service orders Warranty and billing
• Sales and Distribution
• Expert knowledge on Contracts Value Quantity Service
• Experience knowledge in S 4 Hana SAP Hybris BRIM BRF SAP portal
• Worked on revenue recognition
• Hands on experience DIP profiles and Resource related billing
• Repair order process
• Customer service master data Equipment master warranty master functional location counters etc
• Knowledge on Idocs setup of partner profile creating segments testing idocs
• Coordinate all PLC phases b w onsite offshore teams
• Experience creating functional specifications for RICEF objects
• Worked on Interfaces with both SAP and no SAP systems
• Ability to read and debug ABAP codes preferred to have
• Ability to work independently with minimal supervision and work on multiple projects simultaneously
• Strong in depth experience IN Logistics Execution EDI Idoc Integration Warehouse Management Shipping and system integration areas
• Able to analyze business requirements providing conceptual and detail design to meet business needs performing necessary SAP configurations writing detail specifications for development of ABAP custom programs testing and implementing the automated solution
• Must have excellent verbal and written communication skills Analytical and Communication skills

Technical Requirements:

• Ability to work with clients to identify business challenges and contribute to client deliverables by refining analyzing and structuring relevant data
• Awareness of latest technologies and trends
• Logical thinking and problem solving skills along with an ability to collaborate
• Ability to assess the current processes identify improvement areas and suggest the technology solutions
• One or two industry domain knowledge

Preferred Skills: