Key Responsibilities: Supervise and manage a team of field collection executives across multiple locations. Lead the recovery process for NPA (Non-Performing Assets) and ensure maximum recovery through field visits and negotiation. Allocate cases and monitor daily performance of field staff to meet collection targets. Ensure timely follow-ups and escalations for high-value or critical delinquent accounts. Conduct regular field visits with team members and engage with customers for settlements or restructuring where necessary. Maintain daily/weekly MIS and reporting of collection status to higher management.
1. Oversee collections to ensure timely recovery of outstanding dues and achievement of targets. 2. Handle external agencies – appoint, monitor, and evaluate their performance and compliance. 3. Ensure adherence to company policies, legal, and regulatory guidelines in all recovery activities. 4. Analyze collection data to identify trends, risks, and improvement areas. 5. Coordinate with internal teams (Credit, Legal, Operations) for smooth and efficient recovery processes. 6. Open for travelling **** Salary - 30k to 45k****** ***** 6 working days *****