Job Title: Receptionist for a Travel Company Overview We are looking for a friendly, organized, and proactive Receptionist to join our travel agency in west Delhi. The ideal candidate is excellent at calling clients, managing multiple leads daily, and providing exceptional customer service. Strong English communication skills and the ability to handle administrative tasks, data, and Excel sheets are essential for this role. Key Responsibilities Client Communication & Calls Make daily outbound calls to multiple leads and clients for follow-ups, confirmations, and inquiries. Handle high-volume incoming calls with professionalism and accuracy. Build strong client relationships by providing clear, helpful, and friendly communication. Assist clients with information about travel packages, services, and promotions. Follow-Up & Lead Management Maintain detailed follow-up lists and track client responses. Ensure timely follow-ups to convert leads into bookings. Update CRM systems or internal databases with call outcomes, lead status, and client information. Front Desk & Reception Duties Welcome walk-in clients, answer questions, and guide them through the booking process. Manage appointments and coordinate schedules for the travel consultants. Maintain a professional and welcoming reception area. Administrative & Data Handling Create and maintain organized Excel sheets for records, client data, bookings, and follow-up logs. Update, sort, and manage data in spreadsheets and other systems. Prepare daily/weekly reports for management based on client interactions and follow-ups. Handle email correspondence, documentation, filing, and general office duties. Qualifications Excellent spoken and written English language skills. Strong phone-handling abilities and confidence in daily high-volume calling. Ability to create, update, and manage Excel sheets (basic to intermediate level). Experience with data entry, office administration, or customer service (preferred). Strong organizational skills and attention to detail. Ability to multitask effectively in a fast-paced environment. Personal Attributes Friendly, polite, and customer-oriented. Reliable, punctual, and responsible. Strong interpersonal skills and a positive attitude. Able to take initiative and work independently when needed. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹23,000.00 per month Work Location: In person
Job Title: Receptionist for a Travel Company Overview We are looking for a friendly, organized, and proactive Receptionist to join our travel agency in west Delhi. The ideal candidate is excellent at calling clients, managing multiple leads daily, and providing exceptional customer service. Strong English communication skills and the ability to handle administrative tasks, data, and Excel sheets are essential for this role. Key Responsibilities Client Communication & Calls Make daily outbound calls to multiple leads and clients for follow-ups, confirmations, and inquiries. Handle high-volume incoming calls with professionalism and accuracy. Build strong client relationships by providing clear, helpful, and friendly communication. Assist clients with information about travel packages, services, and promotions. Follow-Up & Lead Management Maintain detailed follow-up lists and track client responses. Ensure timely follow-ups to convert leads into bookings. Update CRM systems or internal databases with call outcomes, lead status, and client information. Front Desk & Reception Duties Welcome walk-in clients, answer questions, and guide them through the booking process. Manage appointments and coordinate schedules for the travel consultants. Maintain a professional and welcoming reception area. Administrative & Data Handling Create and maintain organized Excel sheets for records, client data, bookings, and follow-up logs. Update, sort, and manage data in spreadsheets and other systems. Prepare daily/weekly reports for management based on client interactions and follow-ups. Handle email correspondence, documentation, filing, and general office duties. Qualifications Excellent spoken and written English language skills. Strong phone-handling abilities and confidence in daily high-volume calling. Ability to create, update, and manage Excel sheets (basic to intermediate level). Experience with data entry, office administration, or customer service (preferred). Strong organizational skills and attention to detail. Ability to multitask effectively in a fast-paced environment. Personal Attributes Friendly, polite, and customer-oriented. Reliable, punctual, and responsible. Strong interpersonal skills and a positive attitude. Able to take initiative and work independently when needed. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹23,000.00 per month Work Location: In person
Digital Marketing Specialist We are seeking a highly skilled and strategic Digital Marketing Specialist to lead and execute our online growth initiatives across search engines and social media platforms. The ideal candidate is data-driven, creatively inclined, and experienced in building strong digital visibility for brands. Key Responsibilities Develop, manage, and optimize paid advertising campaigns across search engines and social media platforms to drive brand visibility, lead generation, and conversions. Conduct in-depth keyword research, on-page and off-page search optimization, and performance audits to strengthen the brand’s search presence. Create and implement ROI-focused marketing strategies across multiple channels, including social media, email, and messaging platforms. Analyze campaign performance using analytics tools and prepare data-driven reports to guide marketing decisions. Build and execute content strategies and ad creatives aligned with brand goals and audience insights. Enhance brand discoverability and ranking for targeted business categories and relevant local searches. Manage audience segmentation, retargeting strategies, and funnel optimization for improved engagement and conversions. Collaborate with internal teams to ensure brand consistency across all digital touchpoints. Qualifications & Skills Proven experience in managing performance marketing across search and social platforms. Strong understanding of search engine algorithms, ad auction systems, and digital marketing best practices. Expertise in campaign optimization, A/B testing, and data analytics. Proficiency with marketing tools and platforms such as analytics dashboards, ad managers, automation tools, and CRM systems. Ability to create compelling ad copy, content briefs, and audience-first communication strategies. Strong grasp of online brand positioning, reputation management, and local ranking enhancement. Excellent communication, project management, and problem-solving skills. Ability to stay updated with the latest trends, platform updates, and digital growth opportunities. Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹30,000.00 per month Work Location: In person