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2.0 - 6.0 years
0 - 0 Lacs
pune, maharashtra
On-site
Job Description: You will work closely with the Delivery Manager, Functional Solution Architects, and clients to architect technology solutions that meet client needs. This involves leading project discovery workshops, creating scope and development estimates, and documenting requirements and designs. You will also mentor development and QA teams, lead application design, development, and support of Salesforce projects, and ensure the system meets business unit expectations and performance requirements. Your responsibilities will include detailed design of Salesforce projects, utilizing UML diagrams, design documentation, and best practices. Requirements: - Strong experience in configuration, customization, and programming with APEX APIs, APEX Triggers, Lightning Aura Components, and LWC. - Practical deployment knowledge of Visual Force, Flex, Salesforce configurations, Apex classes, APEX Web services, API, AppExchange deployment, and Salesforce.com controls. - Experience in leading teams to analyze complex problems and implement solutions. - Proficiency in Salesforce CRM with end-to-end implementation experience, Salesforce.com integration, programming using Salesforce SFDC, Force.com, Java, JavaScript, XML, etc. - Strong Service Oriented Architecture and integration background. - Ability to define system landscape, identify gaps, and deliver CRM solutions. - Additional experience in Workflow Alerts and Actions, and programming with APEX, J2EE, HTML, XML, JSON. - Detail-oriented with the ability to learn new technologies and solutions quickly. - Ability to work independently, be a self-starter, and an innovator in exploring new technologies. Non-Technical Skills: - Good communication skills (written & spoken). - Strong analytical and logical thinking abilities. - Positive attitude and flexibility to work across teams and clients. Qualifications: - Bachelor's Degree or equivalent. - 5+ years of experience in developing technology solutions. - 3 years of experience in managing client-facing projects. - Specialization in gathering and analyzing information, designing comprehensive solutions, and meeting best practice standards and client needs. Responsibilities: - Serve as the first point of contact for all clients, ensuring customer support requests are entered into the incident ticketing system. - Create incidents in the ticketing system from e-mails and assign them to support staff. - Resolve technical incidents and escalate issues as needed. - Support employee inquiries regarding customer reported technical issues. - Provide verbal communication to management and written communication to customers on the status of issues. Qualifications/Requirements: - College or equivalent degree in Computer Science, Information Technology, or related field. - Relational database experience and SQL knowledge. - Ability to work well with other employees, exceptional customer service skills, and the ability to take ownership of issues. Experience: - 2+ years of application support activities. - Good written and verbal communication skills.,
Posted 1 month ago
12.0 - 18.0 years
0 Lacs
karnataka
On-site
Technical Director - Salesforce For Product Engineering Location: India - Bangalore Experience: 12 - 18 Years Must Have Salesforce architecture + Director experience Should have experience in app exchange product Experience in International Client Interaction Responsibilities Design and develop Salesforce workflows and user interfaces (Hands-on) Specialize in gathering and analyzing information and designing comprehensive solutions that meet best practice standards and client needs. Ability to create prototypes and conduct design workshops Translate business requirements into working Salesforce solutions Deploy/implement Salesforce solutions to various client production and pre-production environments and troubleshoot issues Design, develop and modify Salesforce API to support external integrations, SSO, Community portal and system integrations. Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, programming with Lightning Aura Components, and good Knowledge in LWC Strong practical deployment knowledge of VisualForce, Flex, Salesforce configurations, Apex classes, APEX Web services, API, AppExchange deployment, and Salesforce.com controls Handle Data migration, Data import and export automation, Data modeling and Data Security Create technical documentation such as design documents, specifications, software architecture documents, and instructions Analyze design and architectural issues and questions Support and assist management of the project development team Work in a team environment using a structured development process and deliver on time Follow up with issues in an efficient manner, including working hand in hand with Quality Assurance, Project Management. Desired Skills Excellent written and spoken communication skills. Excellent people management skill, should have handled Multi geographical team Ability to understand client needs. Ability to work independently and be a self-starter. Detail orientation and problem-solving ability. Detail-oriented with the ability to learn quickly to leverage new concepts, technologies, and solutions. Advanced analytical and problem-solving skills to evaluate business processes and recommend effective solutions. Cutting edge innovator who continually studies new technologies and functionality, and is involved in projects that push the capabilities of existing technologies. Advanced knowledge of project development life cycle, including the ability to coordinate and prioritize multiple complex projects. Ability to coordinate issue identification and resolution between internal and external clients and the development team. Expert knowledge of project development life cycles, including the ability to coordinate and prioritize multiple projects. Ability to lead and supervise others. Able to use advanced Excel, PowerPoint, Word and Vision features. Most preferred skills: SFDC knowledge or apps developed on Sales Force.com and knowledge in JIRA. Skills: sso,specifications,international client interaction,problem-solving ability,business requirements,apex web services,communication skills,data security,technologies,client needs,salesforce,apex classes,team environment,salesforce architecture,app exchange product,projects,lightning,user interfaces,management,project management,issue resolution,design documents,director experience,system integrations,api,visualforce,salesforce api,quality assurance,technical documentation,salesforce solutions,apex,design workshops,community portal,jira,flex,appexchange deployment,software architecture documents,structured development process,issue identification,data export automation,salesforce workflows,salesforce.com controls,people management,prototypes,data import,data modeling,project,data migration,project development life cycle,business processes,
Posted 1 month ago
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