Salesforce Quality Assurance Engineer - Manual/Automation Testing

Key Responsibilities:

Quality Assurance & Testing:

• Design, develop, and execute manual and automated test cases for Salesforce applications (Sales Cloud, Service Cloud, etc.)
• Perform functional, regression, smoke, and integration testing across different Salesforce modules
• Validate workflows, process builders, triggers, approval processes, and third-party integrations
• Track, report, and manage defects using JIRA or similar tools
• Maintain QA documentation including test cases, traceability matrix, and test coverage reports

Provar Automation:

• Build and maintain automation scripts using Provar for both Salesforce web UI and API testing
• Integrate Provar test suites into CI/CD pipelines using tools such as Jenkins, GitHub Actions, or Azure DevOps
• Identify automation opportunities and contribute to increasing test coverage and reducing manual testing efforts

Salesforce Admin Responsibilities:

• Support Salesforce configuration tasks including custom objects, fields, profiles, page layouts, validation rules, and flows
• Collaborate with Salesforce Admins and Developers to support release cycles and deployment testing
• Assist in sandbox management, data loading via Data Loader or Workbench, and test data creation

Required Skills & Qualifications:

• 5/6+ years of experience in Salesforce testing (manual and automation)
• Strong hands-on experience with Provar Automation Tool (must-have)
• In-depth knowledge of the Salesforce ecosystem, particularly Sales Cloud, Service Cloud; CPQ experience is a plus
• Experience with Salesforce administrative/configuration tasks
• Familiarity with API testing (REST/SOAP) using Postman or Provar API testing features
• Proficient with JIRA or other test/project management tools
• Strong understanding of Agile/Scrum methodologies
• Salesforce Admin Certification (ADM-201) is a plus