Salesforce Developer

Sales Force Developer

57 Years

Chennai

Permanent | Onsite

Immediate or up to 15 days

Salesforce Field Service Lightning (FSL) Developer / Consultant

Key Responsibilities

• Develop and customize

  FSL components

  : Work Orders, Service Appointments, Work Types, Skills, Territories, Scheduling Policies.
• Build Salesforce solutions using

  Apex, LWC, Visualforce, Triggers, Flows

  .
• Configure and optimize

  FSL Mobile App

  for field technicians.
• Implement

  Dispatcher Console

  , scheduling optimization, and resource allocation.
• Integrate Salesforce with external systems using

  REST / SOAP APIs

  .
• Work with functional teams to convert business needs into technical solutions.
• Support configuration tasks, field mappings, and FSL data model setup.
• Perform unit testing, UAT support, and ensure quality deliverables.
• Troubleshoot production issues and implement fixes.
• Maintain technical documentation (data flows, sequence diagrams, design specs).

Required Skills & Experience

• 58 years of Salesforce development experience with strong

  FSL expertise

  .
• Deep understanding of

  Service Cloud

  (Case Management, Entitlements).
• Strong hands-on experience with

  Apex, LWC, Aura Components, SOQL/SOSL, Flows

  .
• Experience with

  Dispatcher Console

  , Scheduling Policies & Optimization.
• Solid understanding of

  Salesforce security model

  , sharing rules, permission sets.
• Familiarity with deployments (Change Sets, Git-based CI/CD).

Soft Skills

• Excellent communication & cross-functional collaboration
• Strong understanding of field operations & service workflows
• Problem-solving mindset with attention to detail
• Ability to work independently & in Agile teams

Nice-to-Have

• Salesforce

  FSL Certification / Service Cloud Certification

• Experience with Salesforce Mobile Publisher or Mobile SDK
• Knowledge of Community Portals for field service
• Exposure to Field Service Analytics