Job
Description
Experience : 4+ Years Description We are looking for an experienced and highly skilled Salesforce Administrator to join our Revenue operations team. As Salesforce Administrator, you will play a critical part in managing and optimising our Salesforce platform while also supporting marketing automation processes via MCAE. The ideal candidate has deep technical knowledge of Salesforce automation tools, understands marketing and sales funnel dynamics, and can drive scalable processes across systems. You will work closely with various departments, gathering requirements and translating them into effective system solutions. Key Responsibilities: Serve as the primary administrator for Salesforce, including user setup, permissions, object configuration, and system security. Design, build, and maintain advanced Salesforce automations using Flow Builder, including record-triggered and screen flows. Manage roles, profiles, and permission sets to ensure appropriate access controls and security. Optimize and automate processes across marketing, sales and account management functions to support scalability and operational efficiency. Ensure seamless integration and data flow between Salesforce, Marketing Cloud Account Engagement (MCAE), and additional platforms in the Commercial tech stack and wider organisation. Maintain high levels of data quality and system hygiene, including deduplication, imports, and field mapping. Monitor system performance and proactively troubleshoot and resolve technical issues. Collaborate with internal teams to refine customer lifecycle logic in Salesforce, improve operational handoffs, and support reporting accuracy. Build reports and dashboards using Salesforce’s reporting tools, including the use of formulas and logic to create advanced metrics and KPIs. Provide end-user support and create training documentation to ensure proper adoption of tools and processes. Proactively contribute to the management of the commercial technical roadmap. Required Skills & Qualifications Minimum of 3-5 years of hands-on Salesforce administration experience, preferably in a B2B environment. Proven expertise with Flow Builder (record-triggered, scheduled, screen flows), validation rules, and automation frameworks. Experience managing roles, profiles, and permission sets. Experience managing custom objects, field relationships, and cross-object automation within Salesforce. Experience with MCAE or an equivalent marketing automation platform. Familiarity or prior experience with Workato (or equivalent iPaaS platform) and Netsuite (or equivalent order to cash system) beneficial. Solid understanding of revenue operations, marketing-sales alignment, and funnel metrics a plus. Experience maintaining data accuracy across systems, managing imports, cleaning duplicate records, and field mapping. Familiarity with troubleshooting sync issues between Salesforce and third-party platforms via API or middleware. Excellent communication skills with the ability to collaborate cross-functionally and translate business needs into technical solutions. Salesforce Administrator Certification is a strong advantage. Job Types: Full-time, Permanent Pay: Up to ₹2,000,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Work Location: In person Speak with the employer +91 9157754239
