Salesforce Admin

Job Description

Job Description We are looking for a talented Salesforce Admin cum DevOps Engineer to join our innovative IT team. This role involves managing and optimizing our Salesforce environment while implementing DevOps practices to enhance our CRM implementation . The ideal candidate will have a strong background in Salesforce administration, DevOps methodologies, and cloud technologies. Key Initiatives Setup User Access , Permission & roles across Organization based on the system requirement Work closely with business analysts, stakeholders, and system architects to gather integration requirements and transform them into technical solutions. Troubleshoot and resolve technical issues related to Salesforce implementations within internal team and raise with SF if required. Work with database and other system team to help and support the integration with SF tools . Develop and maintain CI/CD pipelines to automate the deployment of Salesforce changes, ensuring quick and reliable updates. Optimize Salesforce configurations and integrations to improve performance and scalability for solutions. Implement security best practices and ensure compliance with industry standards to protect sensitive mobile data. Drive continuous improvement in deployment processes, monitoring, and system reliability to support innovation. Roles & Responsibilites Perform Salesforce administrative tasks, including user management, security settings, and data management Work with Internal team to resolve SF related issues .Provide ongoing support and troubleshooting for Salesforce applications, addressing any issues promptly. Ability to perform end to end integration between Salesforce Data Cloud and Marketing Cloud. Establish and maintain DevOps standards, including version control, automated testing, and continuous integration/continuous deployment (CI/CD) processes.. Set up and monitor system performance, identifying and resolving issues to ensure high availability and reliability Create and maintain comprehensive documentation on processes, policies, application configurations, and user guides Experience in implementation of large scale software(high transaction volume, high availability concepts) Excellent problem-solving abilities, strong communication skills, and the ability to work collaboratively in a fast-paced environment. Certifications of Salesforce Certified Administrator and Salesforce Certified DevOps Engineer or equivalent certifications are preferred. Minimum Qualification Bachelors Degree in Computer Science, Information Technology, Business, Engineering, or a related field Minimum 2-3 years of experience in software testing and DevOps practices and with at least 1-2 years of hands-on experience with Salesforce Ecosystem Strong ability to manage and communicate with both technical and non-technical stakeholders. Solid understanding of software development, systems integration, and cloud technologies Strong strategic thinking and planning skills. Ability to work in a fast-paced, dynamic environment and manage multiple priorities Experience with Agile methodologies and version control systems like Git Preffered Qualification MBA or advanced degree in a related field. Salesforce Marketing Cloud certification (e.g., Salesforce Administrator). Knowledge of Cloud environments like AWS, Azure, or Google Cloud Platform. Experience in API integration with Legacy systems