Sales/CRM Executive

This is a full-time on-site role for a Sales/CRM Executive at our Delhi, India location. The Sales/CRM Executive will be responsible for :

1. Corresponding with clients and leads through email, phone, and WhatsApp to manage inquiries and maintain communication.

2. ⁠Proactively following up to generate and receive new inquiries.

3. Preparing and sending accurate quotations and proforma invoices.

4. Building and maintaining strong, long-term relationships with clients to encourage repeat business.

5. Conducting timely follow-ups to convert inquiries into confirmed orders.

6. Coordinating with internal departments to ensure smooth order processing and timely dispatch.

7. Communicating order and dispatch status updates to clients proactively.

8. Ensuring seamless execution of the entire order cycle, from inquiry to delivery.

9. Submitting timely and accurate reports as required by management.

Qualifications

Excellent verbal and written communication skills

Minimum 2 years of experience in sales/ client relationship management/ client account management

Strong negotiation and problem-solving skills

Ability to multitask and manage multiple clients simultaneously

Knowledge of the automotive spare parts industry is a plus

Knowledge of export business is a plus

Bachelor's degree in Business Administration, Sales, Marketing, or a related field

Job Type: Full-time

Pay: ₹28,000.00 - ₹32,000.00 per month

Work Location: In person