Sales Support (Internship)

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About the Role

Sales Support Intern

Sales Support & CRM Intern

Key Responsibilities

• Generate weekly and monthly reports on key sales metrics, pipeline health, and lead conversion rates to provide actionable insights.
• Maintain CRM records and track follow-ups.
• Collaborate with the sales team to meet targets.
• Act as the primary administrative point of contact for external B2B inquiries, routing leads, scheduling meetings, and managing complex calendars for the Sales Team.
• Track and manage post-meeting follow-up activities, ensuring timely delivery of proposals.
• Follow up with prospects until a final decision is made.
• Schedule and confirm appointments with clients.
• Respond promptly and professionally to inbound sales calls and emails.
• Qualify leads based on defined criteria before passing them to the sales team.
• Ensure all client and prospect data is current, accurate, and properly categorized, including contact information, deal stages, communication history, and key pain points.

Requirements

• Must have fully completed a degree in Business Administration, Marketing, Communications, or a related field.

• Basic understanding of sales processes (lead qualification, follow-ups, closing basics)
• Excellent verbal and written communication skills is a must.
• Confidence in handling client calls and queries.
• Ability to maintain professionalism in client interactions.

• Basic knowledge of CRM tools (HubSpot, Zoho, etc.) is mandatory.

• Self-driven, target-oriented, and eager to learn.

What's in it for You

• Real-world sales experience with direct client interactions.
• Mentorship from experienced sales professionals.
• Opportunity to earn incentives on closed sales.
• Pre-Placement offer for outstanding performance.
• Exposure to end-to-end B2B sales cycle.