Senior Style Associate Kushal's Fashion Jewellery

2.0 - 6.0 years

0 Lacs

karnataka

On-site

The Senior Style Associate in the Retail Stores department is a pivotal role reporting to the Store Manager. Your main responsibility is to set an exemplary standard by delivering exceptional customer experiences, driving sales, and ensuring operational excellence. With a customer-centric mindset and adaptability, you will play a crucial role in enhancing customer satisfaction and meeting sales targets. Your key responsibilities include building and nurturing strong customer relationships by understanding their preferences and offering personalized solutions. Addressing customer issues professionally and promptly, gathering feedback to enhance products and services, and ensuring customer needs are met are vital aspects of your role. You will be accountable for achieving store sales targets by focusing on solution-based sales, understanding customer needs, and recommending relevant products and services. Your expertise in upselling, cross-selling, negotiation, and objection-handling will be instrumental in enhancing customer engagement and meeting sales goals. Adaptability and change management skills are essential as you need to respond to evolving customer needs, share insights with the team, and demonstrate problem-solving abilities to overcome challenges effectively. Your ability to quickly adopt new strategies and processes to improve sales and service will be crucial in this role. Utilizing analytical thinking for making operational decisions, managing store operations in the absence of the Store Manager, and ensuring smooth functioning are part of your decision-making responsibilities. You will also play a key role in maintaining store operations excellence by monitoring inventory levels, preventing shrinkage, and adhering to operational guidelines and SOPs. As a leader, you will take charge of critical situations, lead by example in fostering accountability and ethical practices within the team, and assist in training and mentoring team members. Your leadership skills will be paramount in ensuring a positive work environment and achieving business goals. To qualify for this role, you need a minimum of HSC qualification with 2 years of retail experience or a graduate with 2 years of experience in retail. Proficiency in basic computer skills, Microsoft Office, POS systems, and other retail technologies is essential. Your proven track record of exceeding sales targets, experience in providing exceptional customer service, mentoring team members, handling cash transactions, and managing inventory will be beneficial. A positive attitude, excellent presentation, grooming standards, flexibility to work varied shifts, and knowledge of visual merchandising principles are additional requirements for this role. If you meet these criteria and are ready to take on the challenge of being a Senior Style Associate, we encourage you to apply and be part of our dynamic team.,

Posted 1 day ago

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