Sales Manager

Job Title: Sales & Marketing Manager – Luxury 5-Star Resort

Industry: Hospitality | Luxury Resort | Hotels
Department: Sales & Marketing
Job Location: Fort, Mumbai (Sales Office)
Employment Type: Full-Time
Experience: 6–8 Years
Salary: ₹10,00,000 – ₹12,00,000 per annum (CTC)

About the Role

We are looking for an experienced and result-oriented Sales & Marketing Manager for a premium 5-star resort in Lonavala, known for hosting corporate offsites, leadership meets, MICE events and high-value group bookings.

The selected candidate will be responsible for driving corporate sales, developing new business opportunities, managing key accounts and increasing room revenue through corporate partnerships, MICE business, travel trade and group bookings.

The position will be based at the resort's structured Mumbai Sales Office in Fort.

Key Responsibilities

1. Sales & Business Development

• Develop and execute sales strategies to achieve revenue targets.
• Identify and acquire new corporate accounts and business opportunities.
• Generate leads through cold calling, client meetings, networking and sales presentations.
• Develop business from Mumbai, Pune and other key markets.
• Prepare proposals, quotations, contracts and corporate rate agreements.
• Build and maintain long-term relationships with corporate clients.

2. Corporate & MICE Sales

• Generate business through corporate offsites, conferences, meetings, training programmes and leadership meets.
• Develop relationships with HR teams, corporate travel managers, event agencies and decision-makers.
• Handle group enquiries, room blocks, event bookings and negotiations.
• Drive repeat business from existing corporate accounts.

3. Revenue & Occupancy Management

• Achieve monthly, quarterly and annual sales targets.
• Drive room occupancy, ADR, ARR and overall resort revenue.
• Monitor competitor activities, market trends and pricing strategies.
• Coordinate with Revenue, Reservations and Operations teams to maximize business opportunities.

4. Travel Trade & OTA Business

• Develop relationships with travel agents, tour operators and online travel agencies.
• Explore opportunities through MakeMyTrip, Booking.com, Goibibo and other relevant platforms.
• Work with internal teams to improve booking conversions and channel performance.

5. Sales Reporting & Administration

• Maintain corporate databases, sales pipelines and lead trackers.
• Prepare daily, weekly and monthly sales reports.
• Monitor enquiry conversion, revenue generation and business performance.
• Conduct competitor analysis and present sales updates to management.

6. Marketing & Promotions

• Coordinate with the marketing team for promotional campaigns and seasonal packages.
• Identify opportunities for direct bookings, referrals and repeat business.
• Promote the resort's luxury accommodation, scenic valley views and corporate event facilities.

Candidate Requirements

• Graduate in Hotel Management, Business Administration, Sales & Marketing or a related field.
• 6–8 years of relevant experience in hotel or resort sales.
• Strong experience in corporate sales, MICE, business development and group bookings.
• Established network among Mumbai-based corporate clients will be an advantage.
• Experience in luxury hotels or resorts preferred.
• Knowledge of hotel PMS, OTA platforms, channel managers and MS Excel.
• Understanding of hotel revenue metrics such as ADR, ARR, Occupancy and RevPAR.

Required Skills

• Excellent communication and presentation skills.
• Strong negotiation and client relationship management abilities.
• Proven ability to generate corporate business and achieve sales targets.
• Strong networking and business development skills.
• Good analytical, planning and reporting abilities.
• Willingness to travel for corporate meetings and client visits.

Key Performance Indicators (KPIs)

• Achievement of monthly and annual revenue targets.
• New corporate account acquisition.
• Growth in repeat corporate business.
• Room nights and revenue generated through MICE and group bookings.
• Improvement in enquiry conversion ratios.
• Growth in occupancy, ADR, ARR and RevPAR.

Preferred Candidate Location

Candidates currently residing in:

• Mumbai
• Western Mumbai
• Central Mumbai
• Navi Mumbai

Preference will be given to candidates with convenient access to the Fort, Mumbai Sales Office.

Compensation & Benefits

Annual CTC: ₹10–12 LPA, depending on experience and suitability.

Work Location: Fort, Mumbai (Sales Office)

How to Apply

Interested candidates with relevant experience in luxury hotel sales, corporate sales and MICE business are encouraged to apply with their updated CV.

Job Types: Full-time, Permanent

Pay: ₹1,000,000.00 - ₹1,500,000.00 per year

Benefits:

• Flexible schedule
• Food provided
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Education:

• Bachelor's (Required)

Experience:

• Sales management: 1 year (Preferred)
• Sales Executive: 5 years (Required)
• Salesforce: 3 years (Required)

Language:

• English (Required)
• Hindi (Required)
• Konkani (Preferred)

Shift availability:

• Day Shift (Preferred)

Willingness to travel:

• 50% (Required)

Work Location: In person