Sales-Expert (Tea)

Company Description

Diraaz is a premium tea brand dedicated to crafting exclusive blends using the finest, ethically sourced ingredients. Aimed at promoting authenticity, wellness, and delight, our teas are natural and created with a commitment to quality and transparency. For B2B and D2C customers, we emphasize delivering exceptional value without compromising our high standards. Diraaz stands for mindful living, respecting our customers, employees, and growers alike. Join us in our mission to keep spirits alive with every sip.

Role Description

This is a full-time on-site role for a Sales Expert, located in Lucknow. The Sales Expert will be responsible for creating an excellent customer experience, handling QSR / B2b sales, assisting customers with product inquiries, and driving sales growth. The role also involves maintaining customer satisfaction through proactive communication and fostering long-term customer relationships.

Qualifications

• Experience in Customer Service and delivering excellent Customer Experience
• Proficiency in Sales and Sales techniques
• Strong Communication skills, including active listening and interpersonal skills
• Ability to meet sales targets and build rapport with customers
• Experience in the tea industry or related fields is a plus
• Bachelor's degree or equivalent experience is preferred but not mandatory
• Proper documentation and record-keeping will be expected