Sales Expert for Dibrugarh

Job Summary

We are looking for a motivated, customer-oriented Sales Executive to join our jewellery retail team. The ideal candidate will be responsible for delivering exceptional customer service, achieving sales targets, and maintaining high standards of store presentation. The role requires strong communication skills, product knowledge, and the ability to create a delightful buying experience for customers.

Key ResponsibilitiesCustomer Interaction & Sales

• Greet customers warmly and understand their requirements.
• Present jewellery pieces with confidence and product knowledge.
• Explain product features, pricing, quality, certification, and after-sales services.
• Assist customers in making informed purchase decisions.
• Achieve daily/weekly/monthly sales targets.
• Build long-term customer relationships and ensure repeat business.

Product Knowledge

• Maintain strong knowledge of gold, diamond, gemstone, and silver jewellery.
• Stay updated about current trends, designs, and collections.
• Educate customers about purity, hallmarking, stone grading, and weight concepts.

Store Operations

• Ensure counters and display areas are neat, clean, and organized.
• Handle billing coordination with the billing team when required.
• Update stock movement and assist in inventory counting.
• Manage packing, polishing requests, and alteration follow-ups.

Customer Experience

• Handle customer queries, complaints, and feedback professionally.
• Ensure smooth and pleasant store experience.
• Maintain high standards of grooming, etiquette, and professional behaviour.

Security & Compliance

• Follow company policies on stock handling, safety, and security.
• Adhere to SOPs for sales, billing, and customer documentation.
• Support in loss prevention and ensure jewellery safety during handling.

Skills & Competencies Required

• Excellent communication and interpersonal skills.
• Strong persuasion, negotiation, and selling ability.
• Presentable, confident, and customer-service oriented.
• Basic computer literacy (billing software knowledge preferred).
• Ability to work under pressure and meet targets.
• Attention to detail and product presentation skills.

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person