SALES EXECUTIVE - SPORTS RETAIL

Job Summary:

The Sales Executive will be responsible for driving sales, delivering excellent customer service, and ensuring smooth day-to-day operations in the sports retail store. The role involves product knowledge, visual merchandising, achieving sales targets, and promoting the brand’s image to enhance customer experience.

Key Responsibilities:

1. Sales & Customer Service

• Greet and assist customers with product selection based on their needs and preferences.
• Achieve individual and store sales targets.
• Explain product features, benefits, and promotions effectively.
• Upsell and cross-sell products to maximize sales opportunities.
• Handle customer inquiries, complaints, and returns professionally.

2. Product Knowledge & Merchandising

• Maintain a thorough understanding of product lines, sizes, and new arrivals.
• Ensure shelves and displays are always well-stocked, clean, and visually appealing.
• Support visual merchandising and product placement as per brand guidelines.

3. Store Operations

• Manage billing and POS transactions accurately.
• Maintain stock levels and assist with stock replenishment and inventory checks.
• Ensure store cleanliness, safety, and hygiene standards are upheld.

4. Reporting & Coordination

• Report daily sales, footfall, and customer feedback to the Store Manager.
• Support store promotions, campaigns, and events.
• Collaborate with the team to meet overall store goals and improve performance.

Qualifications & Skills:

• Education: Minimum 10+2 or Bachelor’s Degree (preferred).
• Experience: Preferred minimum 1-2 years in retail sales (preferably sports, apparel, or footwear), Freshers also can apply.
• Skills Required:
• Strong communication and interpersonal skills.
• Passion for sports and fitness products.
• Good product presentation and customer handling ability.
• Basic computer and billing system knowledge (POS).
• Ability to work in shifts and weekends.

Key Performance Indicators (KPIs):

• Achievement of monthly/quarterly sales targets.
• Customer satisfaction scores and feedback.
• Inventory accuracy and shrinkage control.
• Visual merchandising compliance.

Compensation & Benefits:

• Competitive salary + incentives based on performance.
• Staff discounts on sports products.
• Training and development opportunities.
• Career growth within the retail network.

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹16,000.00 per month