SALES EXECUTIVE

Job Description

Position Overview: The Sales Executive will be responsible for managing and nurturing long-term relationships with customers, ensuring customer satisfaction, and driving business growth. This role requires a highly motivated and dynamic individual who can build and maintain strong customer relationships, contribute to sales targets, and provide top-tier customer service. Key Responsibilities: Customer Relationship Management: Build and maintain strong relationships with existing and prospective clients. Understand customer needs and provide tailored solutions to meet their requirements. Act as the primary point of contact for customers, ensuring smooth communication and timely follow-ups. Sales Support and Business Development: Drive sales growth by identifying new business opportunities and upselling additional services and products. Collaborate with the sales team to achieve company sales targets. Provide product recommendations and demonstrations to customers. Manage customer inquiries, quotes, and orders in an efficient and professional manner. Customer Service Excellence: Ensure high levels of customer satisfaction by addressing concerns, resolving issues, and following up with customers post-purchase. Handle escalations promptly and effectively to maintain a positive customer experience. Monitor customer feedback and suggest improvements to enhance service delivery. Market Research and Competitor Analysis: Stay updated on industry trends, competitor products, and market demands. Provide feedback to management on potential areas of growth, customer preferences, and emerging market trends. Documentation and Reporting: Maintain accurate records of customer interactions, sales, and follow-ups. Prepare regular reports on sales activities, customer feedback, and performance metrics. Ensure all documentation and customer files are kept up-to-date and compliant with company policies. Skills and Qualifications: Educational Qualification: Any Degree/ Diploma LLR/ Driving License(4 Wheeler) Experience: Minimum of 0-3 years of experience in Customer Service & Sales. Communication Skills MS Office Job Types: Full-time, Permanent, Fresher Pay: ₹16,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Provident Fund Compensation Package: Performance bonus Yearly bonus Schedule: Day shift Work Location: In person