Position Overview: The Sales Executive will be responsible for managing and nurturing long-term relationships with customers, ensuring customer satisfaction, and driving business growth. This role requires a highly motivated and dynamic individual who can build and maintain strong customer relationships, contribute to sales targets, and provide top-tier customer service. Key Responsibilities: Customer Relationship Management: Build and maintain strong relationships with existing and prospective clients. Understand customer needs and provide tailored solutions to meet their requirements. Act as the primary point of contact for customers, ensuring smooth communication and timely follow-ups. Sales Support and Business Development: Drive sales growth by identifying new business opportunities and upselling additional services and products. Collaborate with the sales team to achieve company sales targets. Provide product recommendations and demonstrations to customers. Manage customer inquiries, quotes, and orders in an efficient and professional manner. Customer Service Excellence: Ensure high levels of customer satisfaction by addressing concerns, resolving issues, and following up with customers post-purchase. Handle escalations promptly and effectively to maintain a positive customer experience. Monitor customer feedback and suggest improvements to enhance service delivery. Market Research and Competitor Analysis: Stay updated on industry trends, competitor products, and market demands. Provide feedback to management on potential areas of growth, customer preferences, and emerging market trends. Documentation and Reporting: Maintain accurate records of customer interactions, sales, and follow-ups. Prepare regular reports on sales activities, customer feedback, and performance metrics. Ensure all documentation and customer files are kept up-to-date and compliant with company policies. Skills and Qualifications: Educational Qualification: Any Degree/ Diploma LLR/ Driving License(4 Wheeler) Experience: Minimum of 0-3 years of experience in Customer Service & Sales. Communication Skills MS Office Job Types: Full-time, Permanent, Fresher Pay: ₹16,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Provident Fund Compensation Package: Performance bonus Yearly bonus Schedule: Day shift Work Location: In person
As a Relationship Manager, your primary responsibility will be to manage and nurture long-term relationships with customers, ensuring their satisfaction and contributing to business growth. You will play a crucial role in building and maintaining strong customer relationships, meeting sales targets, and delivering exceptional customer service. Your key responsibilities will include: - Building and maintaining strong relationships with both existing and potential clients. - Understanding customer needs and providing customized solutions to meet their requirements. - Acting as the primary point of contact for customers, ensuring clear communication and timely follow-ups. - Identifying new business opportunities and driving sales growth by upselling additional services and products. - Collaborating with the sales team to achieve company sales targets. - Providing product recommendations and demonstrations to customers. - Managing customer inquiries, quotes, and orders efficiently and professionally. In addition, you will be responsible for: - Ensuring high levels of customer satisfaction by addressing concerns, resolving issues, and following up post-purchase. - Handling escalations promptly and effectively to maintain a positive customer experience. - Monitoring customer feedback and suggesting improvements to enhance service delivery. - Staying updated on industry trends, competitor products, and market demands. - Providing feedback to management on potential areas of growth, customer preferences, and market trends. - Maintaining accurate records of customer interactions, sales, and follow-ups. - Preparing regular reports on sales activities, customer feedback, and performance metrics. - Keeping all documentation and customer files up-to-date and compliant with company policies. To be successful in this role, you should have: - Minimum of 0-3 years of experience in Customer Service & Relationship Management. - Excellent communication skills. - Proficiency in MS Office. - Educational Qualification: Any Degree/Diploma. - LLR/Driving License (4 Wheeler). This is a full-time, permanent position suitable for freshers as well. The benefits include cell phone reimbursement, health insurance, internet reimbursement, leave encashment, and provident fund. You will be working day shifts with additional performance bonuses and yearly bonuses. The work location is in person.,
As a Team Leader at Bharath Auto Cars Pvt Ltd, your primary responsibility will be to drive sales and ensure customer satisfaction. Leading a team of sales executives, you will play a crucial role in achieving targets while upholding exceptional levels of customer service and brand standards. Your key responsibilities will include managing the sales/service team to meet monthly and annual targets, providing training and guidance to enhance productivity, and devising sales strategies to maximize market penetration and customer engagement. Additionally, you will be tasked with maintaining high-quality customer service, resolving escalations, nurturing customer relationships, and collaborating with internal and external stakeholders. To excel in this role, you should possess a Bachelor's degree, along with a minimum of 4-5 years of sales experience. Excellent communication, negotiation, and leadership skills are essential, as is a proven track record of meeting and exceeding sales targets. Proficiency in MS Office, the ability to motivate and mentor team members effectively, and a proactive approach to staying updated on Maruti Suzuki products and industry trends are also required. The location for this position is in Mulky/Venur/Madaynthar, and it is a full-time, permanent role with benefits such as cell phone reimbursement, health insurance, internet reimbursement, leave encashment, and Provident Fund. The work schedule is during day shifts, and the work location is in person. If you are interested in this opportunity, please reach out to the employer at +91 9620902330 to learn more about the role and discuss your potential fit for the position.,