Sales Engineer

JOB DESCRIPTION – SALES ENGINEER

Department: Sales & Marketing
Designation: Sales Engineer
Industry: Manufacturing
Reporting To: Sales Manager / General Manager – Sales
Location: Arumbakkam, Chennai
Experience: 2–5 Years

1. Job Purpose

To develop new business opportunities, maintain existing customer relationships, promote the company's manufactured products, and achieve assigned sales targets by providing effective technical and commercial solutions to customers.

2. Key Roles & Responsibilities

Business Development & Sales

• Identify and develop new customers and business opportunities in the assigned territory.
• Promote and sell the company's manufactured products to industrial customers.
• Generate enquiries, follow up on quotations, and convert enquiries into orders.
• Achieve monthly, quarterly, and annual sales targets.
• Develop new markets and expand the existing customer base.

Customer Relationship Management

• Build and maintain strong relationships with existing and prospective customers.
• Conduct regular customer visits to understand their requirements.
• Coordinate with customers regarding product specifications, pricing, delivery schedules, and order status.
• Handle customer queries, complaints, and provide timely solutions.

Technical & Commercial Coordination

• Understand product specifications, technical requirements, and manufacturing processes.
• Provide technical support and product presentations to customers.
• Prepare and submit quotations, negotiate prices, and finalize commercial terms.
• Coordinate with Production, Quality, Dispatch, and Accounts departments to ensure timely order execution.

Market Research & Reporting

• Monitor market trends, competitor activities, and customer requirements.
• Identify potential industries and new business segments.
• Prepare daily visit reports, sales reports, enquiry status, and order follow-up reports.
• Maintain customer databases and sales pipeline records.

3. Educational Qualification

• Diploma / BE / B.Tech in Mechanical, Production, Metallurgy, or any relevant engineering discipline.
• MBA in Marketing or Sales will be an added advantage.

4. Experience

• 2–5 years of experience in Sales / Marketing in a manufacturing or engineering industry.
• Experience in industrial product sales, steel, metal, fabrication, or engineering products will be preferred.

5. Required Skills & Competencies

• Good communication, negotiation, and presentation skills.
• Strong business development and customer relationship management skills.
• Technical knowledge of manufacturing and industrial products.
• Ability to achieve sales targets and work independently.
• Good knowledge of MS Excel, Word, and PowerPoint.
• Willingness to travel frequently for customer visits.
• Strong follow-up, coordination, and problem-solving skills.

6. Key Performance Indicators (KPIs)

• Achievement of monthly and annual sales targets.
• New customer acquisition and business development.
• Enquiry-to-order conversion ratio.
• Revenue generation and order booking.
• Customer retention and satisfaction.
• Timely collection of customer payments.
• Regular customer visits and sales reporting.

7. Job Requirements

• Must possess a valid two-wheeler/four-wheeler driving licence, as applicable.
• Must be willing to travel within the assigned territory.
• Should have a proactive attitude and a strong commitment to achieving business targets.

Pay: ₹40,000.00 - ₹60,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Life insurance
• Provident Fund

Work Location: In person