Sales & Customer Support Intern

0 - 1 years

0 Lacs

Hajipur

Posted:1 week ago| Platform: Naukri logo

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Skills Required

data analysis pivot table vlookup google sheets crm tool sales customer support excel salesforce tamil marathi strong communication skills advanced excel calling microsoft windows bengali powerpoint communication skills crm customer experience

Work Mode

Work from Office

Job Type

Internship

Job Description

We are seeking a Sales Customer Support Intern to assist with post-sales communication and COD order verification. The role is ideal for someone with strong communication skills who enjoys helping customers and improving the customer experience. Responsibilities: Call and verify Cash on Delivery (COD) orders to confirm authenticity. Follow up with customers who have abandoned carts and understand their concerns. Assist customers via phone, WhatsApp, or email for order-related queries. Provide feedback from customers to improve overall user experience. Skills Required: Strong verbal communication skills in English and Hindi. Knowledge of any other regional language (Marathi, Bengali, Tamil, etc.) is a plus. Prior experience in customer support or sales calling is preferred but not mandatory. Should have a laptop, good internet connection, and quiet environment for calls. Basic familiarity with Google Sheets or CRM tools will be an advantage. Eligibility: Graduate (Bachelor s degree completed in any discipline is mandatory). Stipend: Paid Duration: 3-6 months Perks: Certificate, Letter of Recommendation, Remote Work Flexibility and Practical Experience in Customer Support

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