Sales Co-ordinator

Hiring For Sales Coordinator For Leading Steel & Metal Industry

Location: Charni Road, Mumbai

About the Company:

Priminox Overseas is a trusted exporter and supplier of stainless steel, nickel alloys, and industrial raw materials. We cater to global clients in industries such as oil & gas, petrochemical, power, marine, and instrumentation.

Role Overview:

The Sales Coordinator plays a key role in ensuring smooth coordination between the Sales Team, Clients, and Internal Departments, enabling accurate and timely processing of sales orders, quotations, and follow-ups. The position requires excellent communication, organizational, and multitasking skills to maintain seamless workflow and client satisfaction.

Key Responsibilities:

1. Inquiry Handling

• Receive sales inquiries from sales representatives via WhatsApp or email
• Acknowledge each inquiry with a unique reference number and send an acknowledgment email to the client.

2. Quotation Management

• Receive and review quotations from sales representatives for accuracy and completeness.
• Ensure no errors in pricing, material grade, or quantity before sending to customers.
• Send finalized quotations to clients via email and confirm by call or message.

3. Client Follow-Up Process

• Conduct systematic follow-ups after sending quotations:
• 1st Follow-Up: Immediately after quotation submission.
• 2nd Follow-Up: 3–4 days after the first follow-up.
• 3rd Follow-Up: 3–4 days after the second follow-up.
• Final Follow-Up: Before closing the inquiry.

4. Order Status & Updates

• Update the Inquiry Capture Sheet with the status of each order — Won or Lost — along with the reason.
• Coordinate with internal departments (Operations, Dispatch, and Accounts) for smooth order processing and delivery.
• Inform sales representatives and clients regarding order confirmation, delays, or dispatch status.

5. Reporting & Documentation

• Maintain accurate records of inquiries, quotations, and order statuses in CRM/FMS.
• Support management by providing regular reports and insights on client communication and conversion rates.
• Ensure all client data and reference numbers are updated systematically.

Skills & Qualifications:

• Bachelor’s degree (preferred in Commerce, Business Administration, or similar field).
• 2–5 years of experience in Sales Coordination or Inside Sales (preferably in Industrial or Steel Industry).
• Strong communication and email drafting skills.
• Proficiency in MS Excel, Google Sheets, and CRM/FMS software.
• Excellent attention to detail and multitasking ability.
• Ability to work under pressure and meet deadlines.

Additional Information:

• Working Days: Monday to Saturday
• Location: Charni Road Office (On-site)
• Salary: As per industry standards and experience

Interested Candidate Can Share their Resume Or Call on 9082535700

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Leave encashment

Work Location: In person