Sales Cashier

Job Title: Outlet Sales Staff
Location: Amma’s Pastries, Kothamangalam
Department: Sales & Customer Service
Reports To: Outlet Manager / Area Manager

Job Purpose:

To provide excellent customer service, ensure smooth sales transactions, maintain outlet standards, and contribute to achieving sales and customer satisfaction goals of Amma’s Pastries.

Key Responsibilities:

• Customer Service & Sales
• Greet customers warmly and assist them in product selection.
• Promote cakes, pastries, and other products to maximize sales.
• Handle billing, cash/card transactions, and issue receipts.
• Upsell & cross-sell products based on customer preferences.
• Outlet Operations
• Maintain cleanliness and hygiene of the counter, display, and seating area.
• Ensure proper product display, labelling, and stock rotation (FIFO).
• Monitor stock levels and inform the manager of shortages.
• Assist in receiving, checking, and storing goods properly.
• Quality & Compliance
• Follow food safety, hygiene, and company standards.
• Report any product quality issues immediately to the manager.
• Ensure outlet adheres to Amma’s Pastries brand standards.
• Teamwork & Reporting
• Support colleagues in daily operations.
• Maintain daily sales records and reports.
• Follow duty roster and outlet timings strictly.

Skills & Qualifications:

• Minimum qualification: Plus Two / Graduate (preferred).
• Previous experience in sales, retail, or F&B service (preferred).
• Good communication skills in Malayalam, Hindi, or English.
• Basic computer knowledge for billing (POS).
• Friendly, energetic, and customer-focused attitude.

Working Conditions:

• Duty hours: 8–10 hours (shift-based).
• Weekly off as per roster.
• Uniform will be provided.

Benefits:

• Salary as per company standards.
• Incentives on achieving sales targets.
• Staff discounts on products.
• Career growth opportunities within Amma’s Pastries.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Work Location: In person