Sales and Customer Service Manager

Customer Sales & Service Associate

Location: Mohali
Job Type: Permanent, Day Shift
Salary: Competitive

About the Role

We are looking for a motivated and customer-focused Customer Sales & Service Associate to join our team. In this role, you will be the first point of contact for customers, assisting with inquiries, resolving issues, and promoting suitable products or services.

Key Responsibilities

• Handle outbound customer calls, emails, and chats
• Provide accurate product/service information to customers
• Understand customer needs and recommend appropriate solutions
• Process orders, service requests, and account updates
• Maintain records of customer interactions in the CRM system
• Meet or exceed monthly sales and service targets
• Ensure a positive customer experience through excellent communication

Qualifications

• High school diploma or equivalent (Bachelor’s preferred)
• Proven experience in customer service or sales (preferred but not required)
• Strong communication and interpersonal skills
• Ability to handle customer concerns with patience and professionalism
• Comfortable working with computers and CRM software
• Goal-oriented with the ability to handle multiple tasks

What We Offer

• Competitive salary + performance incentives
• Paid training and growth opportunities
• Health benefits (if applicable)
• Supportive and friendly work environment

How to Apply : Drop your cv on 9958773014.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person