Sales and Client Servicing Executive

Roles and Responsibilities :

• Manage a portfolio of clients to achieve sales targets through effective communication, relationship-building, and upselling/cross-selling opportunities.
• Identify new business development opportunities by prospecting for potential clients and converting them into paying customers.
• Develop and maintain strong relationships with existing clients to ensure high levels of satisfaction and retention.
• Collaborate with internal teams to resolve customer issues, improve processes, and enhance overall service delivery.

Job Requirements :

• 1-4 years of experience in B2B/B2C sales or related field (e.g., educational sales).
• Proven track record in inside sales, outbound telesales, telecalling, or similar roles.
• Strong understanding of cross-selling/upselling techniques and ability to apply them effectively.
• Excellent communication skills with the ability to build rapport quickly over phone calls.