Sales + Admin Executive

Sales and Admin Executive Roles and Responsibilities  Reach out to potential students via calls, inbound inquiries, and assigned leads to promote and convert admissions.  Clearly communicate course details, address queries, and build trust with prospective candidates.  Follow up with leads for course enrolment, documentation, and fee payments.  Maintain and update student records and reports regularly.  Draft and manage professional email communication with students and prospects.  Actively respond to students via calls, emails, and WhatsApp to ensure a smooth and engaging course experience.  Provide backend support for the seamless delivery of online courses.  Ensure timely responses to inquiry emails and resolution of student grievances in a professional manner.  Handle crisis situations independently and effectively.  Maintain strong rapport with students throughout their learning journey and be available for support when needed.  Share student feedback and insights with internal teams to drive continuous improvement.  Support interdepartmental coordination by efficiently conveying updates between students and the management team. Desired Candidate Profile  Passionate about education, student engagement, and providing excellent support.  Friendly, empathetic, and approachable with strong interpersonal skills.  Excellent verbal and written communication skills in English and Hindi (knowledge of regional languages is a plus).  Proactive, solution-oriented, and able to handle pressure with a calm attitude.  Willing to take ownership and contribute positively within a team environment.  Comfortable working in a hybrid setup with availability to report to the Mumbai office when required. Requirements  Bachelor’s degree in any field.  0 to 2 years of experience in sales, administration, student coordination, or similar roles.  Proficiency in Google Workspace (Sheets, Docs, Gmail, etc.).  Quick learner with strong organizational and multitasking abilities.  A positive attitude and a passion for student success and institutional growth. Job Types: Full-time, Permanent, Fresher Schedule: Day shift Morning shift Application Question(s): Do you have the experience in sales, administration, student coordination, or similar roles? Do you have the proficiency in Google Workspace (Sheets, Docs, Gmail, etc.)? Work Location: In person