SAL Accounting

Office Manager – Client Support (Remote) About SAL Accounting SAL Accounting is a Canadian accounting and advisory firm providing professional services in bookkeeping, financial statements, and corporate taxation. We pride ourselves on delivering high-quality, detail-oriented support to businesses across Canada. We are now seeking an experienced Office Manager to join our growing team. Compensation USD $1,000 Why Join SAL Accounting? Work with a Canadian accounting firm and gain international exposure. Be part of a professional, detail-driven, and growth-focused team. 100% remote role with long-term stability. Career growth opportunities in a supportive environment. Growth Opportunities Team leadership opportunity within the next 6 months. Learning Western professional environment which will be a huge addition to your CV. Key Responsibilities Respond to client inquiries (including tax-related queries) and draft professional correspondence. Prepare contracts and engagement letters for high-profile and new clients. Call leads and represent SAL Accounting with professionalism. Allocate tasks and assist with project management activities. Coordinate with internal teams to ensure seamless client onboarding. Support ongoing client success with proactive follow-ups. Requirements 5–10 years of relevant experience (Virtual Assistant, Client Support, Customer Success, or Executive Assistant roles). Exceptional attention to detail with a habit of double- or triple-checking work. Strong written and spoken English communication skills. Highly disciplined with follow-ups, ensuring no task or inquiry is left unresolved. Proactive, solutions-driven, and able to manage responsibilities with minimal supervision. Tech-savvy: proficient with Google Workspace, Zoom, CRMs, and project management tools (Asana/Trello/Click Up). Reliable, self-motivated, and efficient in remote work settings. Understanding of urgency in client support. Bonus: Basic knowledge of accounting/tax/finance. Preferred Background Prior experience supporting Canadian/North American clients. Skilled in calendar management, professional correspondence, and client-facing communication. Familiarity with Slack, Google Meet, and CRM platforms. Bonus: Exposure to accounting, tax, or professional service environments.