Handling inbound and outbound calls to customers. Providing information about products/services and answering customer queries. Generating leads and following up with potential clients. Collecting feedback from customers during calls. Back Office Duties: Data entry and updating information in databases and spreadsheets. Maintaining records and documents related to customer interactions and other office tasks. Preparing reports and presentations. Assisting with general office tasks such as filing, organizing, and managing supplies. Other Responsibilities: Interacting with clients and other departments to coordinate tasks and ensure smooth operations. Providing customer support and resolving issues. Maintaining a positive and professional attitude while interacting with customers. Following company procedures and policies. Required Skills: Excellent communication skills, both written and verbal. Strong customer service skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Ability to multitask and manage time effectively. Good organizational skills. Basic computer literacy. Ability to handle both inbound and outbound calls. Experience in tele calling or back office roles is a plus
Oversee all design projects, from conception to delivery Design original pieces, including illustrations and infographics Review junior designers’ work to ensure high quality Refine images, fonts and layouts using graphic design software Apply typography techniques Generate ideas to portray concepts and advertise products/services Increase user friendliness in digital products Maintain brand consistency throughout all our marketing projects Liaise with marketing and design teams to ensure deadlines are met Stay up-to-date with industry developments and tools
Answer phone calls and redirect them when necessary Manage the daily/weekly/monthly agenda and arrange new meetings and appointments Prepare and disseminate correspondence, memos and forms File and update contact information of employees, customers, suppliers and external partners Support and facilitate the completion of regular reports Develop and maintain a filing system Check frequently the levels of office supplies and place appropriate orders Make travel arrangements Document expenses and hand in reports Undertake occasional receptionist duties Requirements and skills Proven work experience as a Secretary or Administrative Assistant Familiarity with office organization and optimization techniques High degree of multi-tasking and time management capability Excellent written and verbal communication skillsIntegrity and professionalism
Financial Statement Preparation: Preparing and analyzing balance sheets, income statements, and cash flow statements. General Ledger Management: Maintaining and reconciling general ledger accounts. Accounts Payable/Receivable: Managing invoices, payments, and collections. Budgeting and Forecasting: Assisting with the creation and monitoring of budgets and forecasts. Tax Compliance: Preparing and filing tax returns, ensuring compliance with tax laws and regulations. Financial Analysis: Analyzing financial data to identify trends, discrepancies, and areas for improvement. Audit Support: Assisting with internal and external audits. Financial Reporting: Generating regular financial reports for management. Process Improvement: Identifying and implementing improvements to accounting processes and workflows. Skills to Highlight: Technical Skills: Proficiency in accounting software (e.g., QuickBooks, SAP, Oracle), Microsoft Excel, and other relevant tools. Analytical Skills: Ability to analyze financial data, identify trends, and solve problems. Communication Skills: Ability to communicate financial information clearly and effectively to both financial and non-financial audiences. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and meet deadlines. Compliance Knowledge: Understanding of relevant accounting standards (e.g., GAAP) and tax regulations. Teamwork and Collaboration: Ability to work effectively with other team members and departments.
Financial Statement Preparation: Preparing and analyzing balance sheets, income statements, and cash flow statements. General Ledger Management: Maintaining and reconciling general ledger accounts. Accounts Payable/Receivable: Managing invoices, payments, and collections. Budgeting and Forecasting: Assisting with the creation and monitoring of budgets and forecasts. Tax Compliance: Preparing and filing tax returns, ensuring compliance with tax laws and regulations. Financial Analysis: Analyzing financial data to identify trends, discrepancies, and areas for improvement. Audit Support: Assisting with internal and external audits. Financial Reporting: Generating regular financial reports for management. Process Improvement: Identifying and implementing improvements to accounting processes and workflows. Skills to Highlight: Technical Skills: Proficiency in accounting software (e.g., QuickBooks, SAP, Oracle), Microsoft Excel, and other relevant tools. Analytical Skills: Ability to analyze financial data, identify trends, and solve problems. Communication Skills: Ability to communicate financial information clearly and effectively to both financial and non-financial audiences. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and meet deadlines. Compliance Knowledge: Understanding of relevant accounting standards (e.g., GAAP) and tax regulations. Teamwork and Collaboration: Ability to work effectively with other team members and departments.
job Title: Sales Coordinator Position Overview We are looking for a proactive and organized Sales Coordinator to support our sales team. This role will be responsible for coordinating sales activities, maintaining customer records, managing documentation, and ensuring smooth communication between sales, marketing, and operations teams to achieve business objectives. Key Responsibilities Assist the sales team in managing schedules, preparing documents, and following up with clients. Handle order processing, quotations, and invoices accurately. Maintain and update customer databases (CRM) with current information. Coordinate with internal departments (logistics, production, accounts) to ensure timely delivery of products/services. Prepare and share sales reports, forecasts, and dashboards with management. Handle customer queries, complaints, and provide prompt resolutions or escalate as needed. Support in organizing promotional events, exhibitions, or marketing campaigns. Track sales performance and ensure all targets are met. Maintain confidentiality of sensitive business and client information. Required Qualifications & Skills Bachelor’s degree in Business Administration, Marketing, or a related field. 1–3 years of experience as a Sales Coordinator, Sales Support, or similar role. Proficient in MS Office (Excel, Word, PowerPoint); experience with CRM software is a plus. Excellent organizational and time-management skills. Strong verbal and written communication abilities. Ability to work independently and collaboratively in a fast-paced environment. High attention to detail and accuracy. Key Attributes Customer-focused mindset. Problem-solving and multitasking ability. Positive attitude and willingness to support team success.
Sales Executive – Tours & Travel A tour and travel sales executive sells and promotes travel packages, creates customized itineraries, books flights and accommodations, handles customer inquiries, and provides expert travel advice. This role requires excellent customer service, a strong understanding of travel trends and destinations, and the ability to achieve sales targets while building relationships with clients and vendors. Key Responsibilities Sales and Promotion: Actively promote and sell travel packages, tours, and other services to achieve sales targets. Client Consultation: Meet with clients to understand their travel needs, preferences, budgets, and interests. Itinerary Planning: Develop and customize travel itineraries that align with client requirements, incorporating flights, hotels, and activities. Booking and Operations: Book various travel services, including flights, accommodations, car rentals, and tours, and manage these arrangements. Customer Service: Provide ongoing support to clients before, during, and after their trips, addressing inquiries and resolving issues. Vendor Coordination: Build and maintain strong relationships with travel vendors, suppliers, and partners. Market Knowledge: Stay updated on the latest travel destinations, industry trends, and emerging travel products.