Job Title: Tele calling Executive (Fresher/Experience) Company: Samruddhi Machinery Location: Rajkot Contact Whatsapp: +91 98248 19141 Email: hr@samruddhimachinery.com Job Description: Samruddhi Machinery is seeking a dedicated and proactive Telecalling Executive to join our team. The ideal candidate will be responsible for understanding customer needs, suggesting appropriate machinery solutions, and providing comprehensive product and service information. This role requires excellent communication skills, computer proficiency, and the ability to engage customers effectively to drive sales. Key Responsibilities: Make outbound calls to potential and existing customers to promote our machinery products and services. Understand customer requirements and recommend suitable machinery solutions. Provide detailed information about products, features, and benefits. Record and update customer data accurately in the database. Search for relevant data online and maintain organized records. Follow up with customers to close sales and build long-term relationships. Utilize marketing and sales scripts effectively to persuade and convert customers. Communicate fluently in Hindi, English, and Gujarati. Requirements: Freshers or experienced candidates are welcome. Proficiency in computer skills, especially data searching and recording. Excellent communication skills in Hindi, English, and Gujarati. Ability to understand customer needs and suggest appropriate machinery. Good sales and marketing skills with a persuasive approach. Positive attitude, proactive, and customer-focused. Preferred Skills: Prior experience in telecalling, sales, or customer service. Knowledge of machinery products (preferred but not mandatory). Ability to handle customer queries confidently. How to Apply: Interested candidates can contact us at 98248 19141 or email their resume to hr@samruddhimachinery.com. Join Samruddhi Machinery and be part of a growing team dedicated to providing top-quality machinery solutions to our clients! Job Types: Full-time, Internship Contract length: 12 months Pay: ₹8,150.35 - ₹25,000.00 per month Schedule: Day shift Supplemental Pay: Commission pay Language: Hindi (Preferred) English (Preferred) Work Location: In person

We are seeking a dedicated Customer Relationship Representative to manage inbound calls, provide product information, understand customer needs, and guide them towards suitable solutions. The ideal candidate will possess excellent communication skills, a customer-focused attitude, and the ability to accurately record customer interactions. Key Responsibilities: Receive and handle incoming customer calls promptly and professionally. Provide brief and clear information about the company and its products/machinery. Understand customer needs and requirements thoroughly. Guide customers on product features, benefits, and usage to facilitate informed purchasing decisions. Assist customers in the buying process, addressing questions and concerns effectively. Record all customer interactions, data, and transaction details accurately in the computer system. Maintain a positive and professional attitude during all customer interactions. Follow up with customers as needed to ensure satisfaction and build rapport. Collaborate with team members to improve customer service quality. Qualifications: Excellent verbal communication skills in Hindi & Gujarati. Basic computer skills and familiarity with data entry Customer service experience is a plus but not mandatory Ability to understand and explain product features clearly Good listening skills and patience Ability to work in a fast-paced environment Job Types: Full-time, Permanent, Internship Pay: ₹7,000.00 - ₹25,000.00 per month Benefits: Life insurance Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Quarterly bonus Yearly bonus Education: Secondary(10th Pass) (Preferred) Experience: Cold calling: 1 year (Preferred) Work Location: In person

We are seeking a dedicated Customer Relationship Representative to manage inbound calls, provide product information, understand customer needs, and guide them towards suitable solutions. The ideal candidate will possess excellent communication skills, a customer-focused attitude, and the ability to accurately record customer interactions. Key Responsibilities: Receive and handle incoming customer calls promptly and professionally. Provide brief and clear information about the company and its products/machinery. Understand customer needs and requirements thoroughly. Guide customers on product features, benefits, and usage to facilitate informed purchasing decisions. Assist customers in the buying process, addressing questions and concerns effectively. Record all customer interactions, data, and transaction details accurately in the computer system. Maintain a positive and professional attitude during all customer interactions. Follow up with customers as needed to ensure satisfaction and build rapport. Collaborate with team members to improve customer service quality. Qualifications: Excellent verbal communication skills in Hindi & Gujarati. Basic computer skills and familiarity with data entry Customer service experience is a plus but not mandatory Ability to understand and explain product features clearly Good listening skills and patience Ability to work in a fast-paced environment Job Types: Full-time, Permanent, Internship Pay: ₹7,000.00 - ₹25,000.00 per month Benefits: Life insurance Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Quarterly bonus Yearly bonus Education: Secondary(10th Pass) (Preferred) Experience: Cold calling: 1 year (Preferred) Work Location: In person