RPMG:Cluster Portfolio Manager - Reach Market

• Ensure maximum release from the NPA pool by achieving the required resolution target as per the business requirement
• Ensure minimum addition to the NPA pool by keeping the portfolio in check by maintaining the delinquency level
• Prepare contingency plan for all collection related activities.
• Manage the team of Bucket Managers and ensure achievement of the monthly resolution targets
• Ensure that all collection agencies are fully compliant with RBI guidelines and bank's collection policy
• Ensure adherence to the set process and audit requirements in place
• Ensure minimum forward flow from the buckets
• Ensure that assigned locations and collections agencies have sufficient manpower
• Create a performance oriented environment leading to high employee motivation and productivity
• Ensure that all staff are adequately trained on the products of the bank, processes and various policies of the bank

• Graduation/ Post-Graduation from a recognized institute

For successful execution of the job, the candidate should possess the following:

• Knowledge and understanding of collections and market dynamics.
• Knowledge of regulatory guidelines and norms
• Good communication (both verbal and written) skill in both English and the local language.
• Ability to manage complex client situations.
• Extensive geographical knowledge.
• Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment.
• Ability to handle pressure and deadlines.