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RPA Support Engineer - Uipath

RPA Support Engineer - Uipath

Serendipity Corporate Services

2 - 7 years

5 - 10 Lacs

Pune

Posted:3 months ago| Platform:

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Skills Required

RPA Support RPA developer rpa RPA Support Engineer data security uipath

Work Mode

Remote

Job Type

Full Time

Job Description

Proactively monitor the performance and health of all RPA bots. Ensure that the bots are functioning as intended and address any potential issues promptly to minimize downtime. - Diagnose and resolve technical problems, system errors, and exceptions encountered by RPA bots. Collaborate with the RPA developers and other stakeholders to provide effective solutions and bot status updates - Act as the first point of contact for RPA-related incidents and service requests. Efficiently manage and prioritize tickets to meet SLA targets and ensure a high level of customer satisfaction. - Create and maintain comprehensive documentation related to RPA bot configurations, issue resolutions, and best practices. Develop knowledge base articles to aid in future troubleshooting. - Conduct training sessions and workshops to educate end-users and fellow team members on RPA best practices and usage guidelines. Ensure RPA bots comply with data security and governance standards. Implement necessary security measures to safeguard sensitive information

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Serendipity Corporate Services

www.serendipity-corporate-services.com

Corporate Services

Business City

50 Employees

117 Jobs

Key People

John Doe

CEO
Jane Smith

CFO
Emily Johnson

COO

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RPA Support Engineer - Uipath

Experience & Salary

Skills Required

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Job Description

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