2.0 - 5.0 years

5 - 11 Lacs

Chennai

Hybrid

Job Posting: Support Analyst Big Data & Application Support (Chennai) Location: Chennai, India (Prefers only chennai based candidates ) Experience: 2 to 5 years Employment Type: Full-Time | Hybrid Model Department: Digital Technology Services IT Digital Function: DaaS (Data as a Service), AI & RPA Support * Note : Only candidates with above criteria will be contacted for further process ! Role Overview We are looking for a Support Analyst to join our dynamic DTS IT Digital team in Chennai. In this role, you will support and maintain data platforms, AI/RPA systems, and big data ecosystems. You'll play a key part in production support, rapid incident recovery, and platform improvements, working with global stakeholders. Key Responsibilities Serve as L2/L3 support and point of contact for global support teams Perform detailed root cause analysis (RCA) and prevent incident recurrence Maintain, monitor, and support big data platforms and ETL tools Coordinate with multiple teams for incident and change management Contribute to disaster recovery planning, resiliency events, and capacity management Document support processes, fixes, and participate in monthly RCA reviews Technical Skills Required Proficient in Unix/Linux command line, basic Windows server operations Hands-on with big data and ETL tools such as: Hadoop, MapR, HDFS, Spark, Apache Drill, Yarn, Oozie Ab Initio, Alteryx, Spotfire Strong SQL skills and understanding of data processing Familiarity with problem/change/incident management processes Good scripting knowledge (Shell/Python – optional but preferred) What We’re Looking For Bachelor's degree in Computer Science, IT, or a related field 2 to 5 years of experience in application support or big data platform support Ability to communicate technical issues clearly to non-technical stakeholders Strong problem-solving skills and a collaborative mindset Experience in banking, financial services, or enterprise-grade systems is a plus Why Join Us? Be part of a global innovation and technology team Opportunity to work on AI, RPA, and large-scale data platforms Hybrid work culture with strong global collaboration Career development in a stable and inclusive banking giant Ready to Apply? If you're a passionate technologist with strong support experience and big data platform knowledge, we want to hear from you!

Posted 3 weeks ago

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RPA L2 Developer Nokia

3.0 - 8.0 years

5 - 7 Lacs

Bengaluru

Work from Office

As an RPA L2 Developer, you will be a key player in ensuring the seamless operation and maintenance of our RPA solutions. Our energetic work environment fosters innovation, and you'll be empowered to contribute to process improvements and optimization initiatives. We prioritize effective communication and teamwork while adapting to the demands of continuous support for our automated processes.This role offers the flexibility to work varied hours, reflecting our commitment to excellence in delivering automated solutions. You have: 3 years of RPA Support experience with expert knowledge in Automation Anywhere, Blue Prism, SQL & Macro 2 years of hands-on RPA Support experience with proficient knowledge in Power Platform & IQBot Strong analytical skills for configuration/scripting improvements Excellent communication and reporting skills It would be nice if you also had: Self-motivated, team player mentality with an action and results-oriented approach Developer certification in Automation Anywhere A360, Blue Prism, and Power Platform Experience with formal change control procedures and protocols Ability to analyze data to understand trends in bot performance Manage day-to-day operations, monitoring, and maintenance of RPA solutions to ensure seamless automation. Troubleshoot and resolve incidents swiftly, maintaining optimal performance of Automated Bots. Develop code fixes for bugs within Automation Anywhere, Blueprism, IQBot, and Power platform. Collaborate with Technical Lead to implement minor enhancements based on functional and technical designs. Regularly analyze bot performance data to identify trends, areas for improvement, and develop optimization strategies. Support and modify existing processes in compliance with formal change control procedures. Communicate effectively with customers and internal teams, providing timely updates and solutions. Contribute to process improvement initiatives by applying best practices and enforcing design and coding standards.

Posted 2 months ago

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