Job Skills Experience with FIT, GIT, and MICE (not mandatory) Preparing itineraries, proposals, and costings Planning of a complete itinerary as per the client’s specifications Understanding of the Visa processes and rules Liaising with Airlines, DMCs, Hotels, and Tour Operators to be able to negotiate rates On tour assistance to Customers Soft Skills Excellent written and Verbal communication skills Open to feedback and ensure all areas of improvement are developed Hard-working and committed Initiative-taker with a can-do attitude Building and maintaining a good relationship Uncompromising ethics and integrity
Company Description At Roundtrip.in LLP, we understand that every traveller is unique and so are their needs. We pride ourselves on offering customized and tailor-made travel solutions to enhance each customer's overall experience from the enquiry stage to the completion of their travel. Our dedication to personalized service ensures that our clients have memorable and seamless journeys. Role Description This is a full-time on-site role for a Manager - Holidays Operations located in Chennai. The Manager - Holidays Operations will oversee daily operations, coordinating with various departments to ensure smooth travel experiences. Responsibilities include managing travel inquiries, designing customized itineraries, handling customer service issues, negotiating with vendors, and ensuring overall operational efficiency. Qualifications Experience in Travel Operations and Customer Service management Skills in designing travel itineraries and package customization Excellent interpersonal and negotiation skills Strong organizational and multitasking skills Ability to work effectively in a fast-paced environment Experience in a managerial role is mandatory Fluency in English and local languages
Job Skills Develop and manage the Business Unit to operate autonomously and profitably Oversee Profit & Loss (P&L) responsibilities for the Business Unit Build and nurture new corporate accounts Maintain strong client relationships and address any client issues promptly Regularly monitor and manage lead data for optimal performance Achieve sales targets, both in product and revenue, and consistently meet or exceed monthly booking goals within the assigned market/territory Manage credit limits and oversee collection of outstanding payments Strategize and execute marketing plans to drive sales growth and profitability Collaborate closely with Operations and back-office teams to deliver exceptional service to clients Maintain accurate records, including MIS and productivity reports Soft Skills Strong leadership with excellent people management skills Proactive problem solver with an innovative approach Familiarity with the travel industry is a plus, but not required Exceptional written and verbal communication skills Capable of thriving in a high-pressure, fast-paced environment Open to feedback and committed to continuous personal and professional development Hardworking, dedicated, and self-motivated Initiative-driven with a positive, can-do attitude Skilled in building and maintaining strong relationships Upholds the highest standards of ethics and integrity
Job Skills Identify, establish, and develop new corporate accounts. Build strong client relationships and effectively resolve client concerns. Manage leads proactively and ensure lead data is regularly monitored and updated. Achieve assigned sales targets in terms of product and revenue; consistently meet or exceed monthly booking goals within the designated territory or market. Manage credit approvals and ensure timely collection of outstanding payments. Develop and implement strategic marketing plans to drive sales and profitability. Collaborate closely with operations and support teams to ensure exceptional client service. Perform administrative tasks including preparation of marketing call reports, tracking group bookings, and related duties. Plan and conduct cost-effective, results-driven sales trips to increase market penetration in assigned territories. Maintain accurate and up-to-date records, including MIS and productivity reports. Soft Skills Strong leadership capabilities with the ability to manage and motivate teams effectively. Familiarity with the travel industry is preferred but not essential. Excellent verbal and written communication skills. Ability to thrive in high-pressure environments. Receptive to feedback and committed to continuous improvement. Highly dedicated, dependable, and hardworking. Proactive and self-motivated with a positive, can-do attitude. Skilled at building and maintaining strong professional relationships. Demonstrates unwavering integrity and high ethical standards.