Room Service Operator

Job Description

Possesses complete knowledge of entire menu, proper food presentation, and wine selection for up-selling of all itemsRequired to learn all menu items produced by assigned stationsResponsible for knowledge of menu items and ingredients, functions of service employees, house and hotel rules and regulations, and alcohol awareness trainingPrepares, seasons, finishes, and garnishes designated recipes/menu items as assigned in accordance with established recipes and guidelinesPlan and conduct meetings for outlets on a monthly basis to ensure staff is correctly communicated with and that staff are consistently trained and well-motivatedAnticipates guest needs and responds appropriately with urgency, importance, enthusiasm, and accuracyAnswers phones and greets others with professionalismTakes guests’ food, beverage, and amenity orders with a clear, pleasant, and professional voice, while utilizing suggestive selling techniquesAnswers all questions the guest may have in a courteous mannerInputs all Room Service orders into P.O.S Job Types: Full-time, Permanent, Fresher Pay: ₹18,455.00 - ₹28,755.00 per month Benefits: Provident Fund Supplemental Pay: Performance bonus Work Location: In person