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4.0 - 9.0 years
13 - 14 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Developing and Maintaining Budgets Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments. Maintains a positive cost management index for kitchen and restaurant operations. Utilizes budgets to understand financial objectives. Leading Food and Beverage Team Manages the Food and Beverage departments (not catering sales). Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Oversees all culinary, restaurant, beverage and room service operations. Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. Provides excellent customer service to all employees. Responds quickly and proactively to employees concerns. Provides a learning atmosphere with a focus on continuous improvement. Provides proactive coaching and counseling to team members. Encourages and builds mutual trust, respect, and cooperation among team members. Monitors and maintains the productivity level of employees. Develops specific goals and plans to prioritize, organize, and accomplish work. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded. Ensuring Exceptional Customer Service Provides excellent customer service. Responds quickly and proactively to guests concerns. Understands the brands service culture. Drives alignment of all employees, team leaders and managers to the brands service culture. Sets service expectations for all guests internally and externally. Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. Verifies all banquet functions are up to standard and exceed guests expectations. Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Serves as a role model to demonstrate appropriate behaviors. Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis. Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Conducts performance reviews in a timely manner. Promotes both Guarantee of Fair Treatment and Open Door policies. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results. Additional Responsibilities Complies with all corporate accounting procedures. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Drives effective departmental communication and information systems through logs, department meetings and property meetings. .
Posted 1 week ago
1.0 - 3.0 years
3 - 5 Lacs
Jammu
Work from Office
Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Post caution signs. Contact other departments directly for urgent repairs. Deliver guest requests and set up furniture items in guest rooms as requested. Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts. Clean, maintain, and store cleaning equipment. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded a housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Visually inspect tools, equipment, or machines (e.g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down a ladder. Stand, sit, kneel, or walk for an extended period across an entire work shift. Perform other reasonable job duties as requested by Supervisors. .
Posted 1 week ago
0.0 - 4.0 years
2 - 6 Lacs
Visakhapatnam
Work from Office
Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway). Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .
Posted 1 week ago
0.0 - 3.0 years
2 - 5 Lacs
Kochi
Work from Office
Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway). Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .
Posted 1 week ago
2.0 - 5.0 years
4 - 8 Lacs
Mumbai
Work from Office
Lodha Group is looking for Restaurant Manager to join our dynamic team and embark on a rewarding career journey Manage staff schedules and ensure that all staff are trained and providing excellent customer service Order and manage inventory, including food, drinks, and supplies Ensure that all health and safety standards are followed, including food safety regulations Maintain financial records and budgets, including managing cash flow and payroll Develop and implement marketing strategies to increase customer traffic and sales Address customer complaints and concerns in a timely and professional manner Collaborate with the owner and other managers to develop and implement long-term goals for the restaurant Hire and train staff members. Ensure that health and safety protocols are adhered to. Keep a meticulous record of income and expenses. Order ingredients in the correct quantities for the kitchen staff. Communicate with customers to receive feedback and manage complaints. Open and close the restaurant on time.
Posted 1 week ago
10.0 - 18.0 years
10 - 18 Lacs
Panjim, Goa, India
On-site
Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Developing and Maintaining Budgets Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments. Maintains a positive cost management index for kitchen and restaurant operations. Utilizes budgets to understand financial objectives. Leading Food and Beverage Team Manages the Food and Beverage departments (not catering sales). Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Oversees all culinary, restaurant, beverage and room service operations. Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. Provides excellent customer service to all employees. Responds quickly and proactively to employees concerns. Provides a learning atmosphere with a focus on continuous improvement. Provides proactive coaching and counseling to team members. Encourages and builds mutual trust, respect, and cooperation among team members. Monitors and maintains the productivity level of employees. Develops specific goals and plans to prioritize, organize, and accomplish work. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded. Ensuring Exceptional Customer Service Provides excellent customer service. Responds quickly and proactively to guests concerns. Understands the brands service culture. Drives alignment of all employees, team leaders and managers to the brands service culture. Sets service expectations for all guests internally and externally. Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. Verifies all banquet functions are up to standard and exceed guests expectations. Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Serves as a role model to demonstrate appropriate behaviors. Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis. Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Conducts performance reviews in a timely manner. Promotes both Guarantee of Fair Treatment and Open Door policies. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results. Additional Responsibilities Complies with all corporate accounting procedures. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Drives effective departmental communication and information systems through logs, department meetings and property meetings. Role: Restaurant Manager Industry Type: Hotels & Restaurants Department: Food,Beverage & Hospitality Employment Type: Full Time, Permanent Role Category: F&B Service Education UG: Any Graduate PG: Any Postgraduate
Posted 1 week ago
4.0 - 6.0 years
4 - 6 Lacs
Amritsar, Punjab, India
On-site
Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Developing and Maintaining Budgets Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments. Maintains a positive cost management index for kitchen and restaurant operations. Utilizes budgets to understand financial objectives. Leading Food and Beverage Team Manages the Food and Beverage departments (not catering sales). Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Oversees all culinary, restaurant, beverage and room service operations. Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. Provides excellent customer service to all employees. Responds quickly and proactively to employees concerns. Provides a learning atmosphere with a focus on continuous improvement. Provides proactive coaching and counseling to team members. Encourages and builds mutual trust, respect, and cooperation among team members. Monitors and maintains the productivity level of employees. Develops specific goals and plans to prioritize, organize, and accomplish work. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded. Ensuring Exceptional Customer Service Provides excellent customer service. Responds quickly and proactively to guests concerns. Understands the brands service culture. Drives alignment of all employees, team leaders and managers to the brands service culture. Sets service expectations for all guests internally and externally. Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. Verifies all banquet functions are up to standard and exceed guests expectations. Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Serves as a role model to demonstrate appropriate behaviors. Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis. Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Conducts performance reviews in a timely manner. Promotes both Guarantee of Fair Treatment and Open Door policies. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results. Additional Responsibilities Complies with all corporate accounting procedures. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Drives effective departmental communication and information systems through logs, department meetings and property meetings. Role: Restaurant Manager Industry Type: Hotels & Restaurants Department: Food,Beverage & Hospitality Employment Type: Full Time, Permanent Role Category: F&B Service Education UG: Any Graduate PG: Any Postgraduate
Posted 1 week ago
0.0 - 2.0 years
1 - 3 Lacs
Kochi
Work from Office
Prepare sales-related documents throughout the sales process (eg, proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (eg, brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Assist the management team to develop, implement and execute the revenue, revenue and marketing programs for all outlets and room service. Develop, coordinate and implement social media initiatives as well as beverage promotional programs. Enter, retrieve, reconcile, and verify information (eg, commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (eg, hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Coordinate reservation confirmations for special and holiday events for parties of six people or more in the restaurant. Coordinate selling of all food and beverage in hospitality suites through the Room Service Department. Perform general office duties to support Champions and Room Service (eg, filing, sending emails, typing, faxing, and copying). Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure personal appearance is professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 1 week ago
1.0 - 6.0 years
10 - 13 Lacs
Coimbatore
Work from Office
We are looking for a skilled Waiter/Waitress to join our team at Bulls and Bears Bistro, located in the IT Services & Consulting industry. The ideal candidate will have 1-6 years of experience. Roles and Responsibility Provide excellent customer service and ensure customer satisfaction. Manage tables, take orders, and serve food and beverages. Maintain a clean and organized workspace. Handle cash and credit transactions accurately. Work effectively as part of a team to achieve sales goals. Ensure compliance with health and safety regulations. Job Requirements Ability to work well under pressure and manage multiple tasks simultaneously. Excellent communication and interpersonal skills. Strong attention to detail and ability to maintain accuracy. Ability to lift heavy objects and stand for long periods. Familiarity with point-of-sale systems and inventory management software. Ability to work flexible hours, including evenings and weekends.
Posted 1 week ago
3.0 - 8.0 years
3 - 4 Lacs
Prayagraj, Varanasi, Ghaziabad
Work from Office
Jubilant Foodworks Limited is looking for Assistant Restaurant Manager|GE2|71136 to join our dynamic team and embark on a rewarding career journey Manage staff schedules and ensure that all staff are trained and providing excellent customer service Order and manage inventory, including food, drinks, and supplies Ensure that all health and safety standards are followed, including food safety regulations Maintain financial records and budgets, including managing cash flow and payroll Develop and implement marketing strategies to increase customer traffic and sales Address customer complaints and concerns in a timely and professional manner Collaborate with the owner and other managers to develop and implement long-term goals for the restaurant Hire and train staff members. Ensure that health and safety protocols are adhered to. Keep a meticulous record of income and expenses. Order ingredients in the correct quantities for the kitchen staff. Communicate with customers to receive feedback and manage complaints. Open and close the restaurant on time.
Posted 1 week ago
1.0 - 4.0 years
1 - 2 Lacs
Bengaluru
Work from Office
Hotel Paramos Inn is looking for Restaurant Supervisor to join our dynamic team and embark on a rewarding career journey Oversee daily operations of the restaurant, ensuring smooth workflow and efficiency. Manage and train restaurant staff, providing guidance and support. Monitor service quality and address customer concerns. Ensure compliance with health and safety regulations. Collaborate with the kitchen team to ensure timely food delivery. Monitor inventory levels and assist with ordering supplies. Prepare and present reports on restaurant performance to management. Participate in marketing and promotional activities to attract customers.
Posted 1 week ago
2.0 - 5.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Hotel Paramos Inn is looking for Restaurant Manager to join our dynamic team and embark on a rewarding career journey Manage staff schedules and ensure that all staff are trained and providing excellent customer service Order and manage inventory, including food, drinks, and supplies Ensure that all health and safety standards are followed, including food safety regulations Maintain financial records and budgets, including managing cash flow and payroll Develop and implement marketing strategies to increase customer traffic and sales Address customer complaints and concerns in a timely and professional manner Collaborate with the owner and other managers to develop and implement long-term goals for the restaurant Hire and train staff members. Ensure that health and safety protocols are adhered to. Keep a meticulous record of income and expenses. Order ingredients in the correct quantities for the kitchen staff. Communicate with customers to receive feedback and manage complaints. Open and close the restaurant on time.
Posted 1 week ago
1.0 - 2.0 years
1 - 4 Lacs
Udaipur
Work from Office
TatSaraasa Resort & Spa is looking for Room Attendant to join our dynamic team and embark on a rewarding career journey Clean guest rooms according to established standards, including changing linens, making beds, dusting, vacuuming, and cleaning bathrooms Replenish guest room supplies, such as toiletries and towels Check all appliances and equipment in guest rooms to ensure they are in working order Report any maintenance or repair needs to appropriate staff Maintain a friendly and professional demeanor with guests, responding promptly to requests and inquiries Ensure the security of guest rooms and their belongings Follow established safety and security protocols, including handling of hazardous materials and reporting any accidents or incidents Maintain cleanliness and orderliness of housekeeping storage areas and equipment Good communication and interpersonal skills
Posted 1 week ago
2.0 - 5.0 years
4 - 5 Lacs
Chennai, Tiruchirapalli, Saudi Arabia
Work from Office
Designation : House Keeping Attendant Qualification : Dip in Hospitality/ Housekeeping Experience : 2 to 5 Yrs Salary : 2130 SAR ( 50,000 INR ) Direct Employment visa Contact: HR - Devi - 9629919194, Selva - 9994015421. Required Candidate profile Required Documents 1. Resume 2. Qualification Certificate 3. Experience Certificate 4. Original Passport 5. Photo Contact & share your resume through Whatsapp Devi - 9629919194 Selva - 9994015421. Perks and benefits Free Accommodation and Transport
Posted 1 week ago
2.0 - 7.0 years
5 - 8 Lacs
Mumbai
Work from Office
SUMMARY F&B Trainee We are seeking an enthusiastic F&B Trainee to join our Food & Beverage department and support various service-related tasks in restaurants, banquets, room service, and bars. This role is ideal for individuals who are new to the industry or are pursuing hospitality education, as it offers on-the-job training and professional development in guest service and F&B operations. Responsibilities Assisting in serving food and beverages in various dining areas Learning proper table setup, food presentation, and guest interaction standards Greeting guests warmly and providing support during their dining experience Clearing and resetting tables quickly and professionally Assisting with taking orders, relaying them to the kitchen, and delivering items to guests Maintaining cleanliness and hygiene of workstations, utensils, and service areas Supporting senior waitstaff or supervisors during peak operations and events Learning the basics of menu knowledge, service etiquette, and upselling techniques Assisting in inventory checks, restocking supplies, and setting up service areas Following hotel policies, grooming standards, and health & safety procedures Requirements Strong interest in F&B service and a career in the hotel industry Excellent communication skills and a welcoming attitude Gender: Female Good personal grooming and hygiene standards Basic knowledge of food and beverages (training will be provided) Physically fit and able to stand for extended periods Flexible and eager to learn in a fast-paced team environment
Posted 1 week ago
1.0 - 4.0 years
1 - 3 Lacs
Bengaluru
Work from Office
What this job involves: Provide proactive and quality office food service operations in compliance with company policies. Support and execute company policies and processes. Purchase food and beverage supplies, manage expense tracking and submission processes. Manage operations such as meal programs, team off-sites/team building events, and client/user requests. Complete special projects by organizing and coordinating information and requirements to ensure all offices are operating at company-defined standards. Manage catering satisfaction, including conducting regular satisfaction surveys and optimizing food service operations. Perform administrative catering duties, including budget control and procurement. Support vendor management controls and reporting systems. Manage all kitchens and pantries at the client site, ensuring day-to-day operations are carried out to the highest standards. Attend and contribute to food committee meetings, resolving issues within timelines. Preserve excellent levels of internal and external employee service. Design menus, continuously improving them, and supporting vendors to perform better. Identify employee needs and proactively respond to their concerns. Lead and train F&B vendor personnel. Establish targets, KPIs, schedules, policies, and procedures. Foster a two-way communication environment emphasizing motivation and teamwork. Conduct specific audits of F&B kitchens and pantries on a regular basis, including planned preventive maintenance (PPM). Ensure vendors are properly ordering and replenishing F&B supplies and manage their budgets. Maintain and manage kitchen and pantry equipment, including coffee machines, to ensure proper functionality and use. Comply with all health and safety regulations related to F&B operations. Timely update senior and client points of contact (POC) on all positive and negative incidents pertaining to food and beverage service operations. Please note that this Scope of Work is subject to review and approval by the relevant stakeholders. Candidate Specification Sound like you To apply you need to be: At least 2-3+ years of professional experience in the food industry, focusing on catering service and vendor provider management. Bachelor's degree and/or equivalent experience in hospitality management, catering management, general business management, etc. Business level of English and Native Language where applicable Excellent people skills and ability to interact with a wide range of client and vendors Experience in continuous improvement initiatives, client communication and reports. Proficient in Google Applications such as Google sheets, Docs. Experience in on-site catering management in technology companies, with an ability to navigate different applications and platforms to drive data-driven solutions. Basic knowledge of catering setup, coffee breaks, and food safety guidelines, including actions to correct risks. Excellent organizational, multitasking, verbal, and written communication skills. Detail-oriented with strong analytical, problem-solving, and financial skills producing data-driven insights.
Posted 1 week ago
12.0 - 22.0 years
5 - 7 Lacs
Siliguri
Work from Office
Having excellent experience in: - Front office Operations – Different type of Hotels, Reservation Procedures, Guest Tracking Hospitality Software’s – Fidelio / Opera F&B Service, Banquets, Dining Etiquettes, Table Manners and Table layout Housekeeping Operations Basics of French Language and terms used Different types of Menu F&B Production, Menu Planning, Alcoholic and Non Alcoholic Beverages Various types of cutlery Room servicing and different type of rooms Roles and Responsibilities Having excellent experience in: - Front office Operations – Different type of Hotels, Reservation Procedures, Guest Tracking Hospitality Software’s – Fidelio / Opera F&B Service, Banquets, Dining Etiquettes, Table Manners and Table layout Housekeeping Operations Basics of French Language and terms used Different types of Menu F&B Production, Menu Planning, Alcoholic and Non Alcoholic Beverages Various types of cutlery Room servicing and different type of rooms
Posted 2 weeks ago
14.0 - 17.0 years
45 - 50 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Key Responsibilities: Deelop and implement long-term F&B strategies aligned with the hotel s oerall ision and goals. Oersee the daily operations of all F&B outlets, banquet operations, and room serice. Drie innoation in menu planning, serice deliery, and guest experience. Ensure adherence to brand standards, hygiene practices (HACCP), and serice quality. Prepare and manage departmental budgets, forecasts, and P&L analysis. Monitor food and beerage costs, labor costs, and other KPIs to maximize profitability. Identify opportunities to drie reenue growth through promotions, eents, and upselling. Lead, coach, and motiate a high-performing F&B team, including managers, chefs, and serice staff. Conduct regular training programs to enhance product knowledge and serice excellence. Create succession plans and staff deelopment programs. Maintain a strong presence in the outlets to ensure guest satisfaction and resole any concerns promptly. Foster relationships with VIP guests, corporate clients, and eent planners. Respond to feedback through arious channels (guest sureys, social media, in-person). Ensure compliance with local laws, health and safety regulations, licensing, and sanitation standards. Monitor inentory, stock rotation, and endor management.
Posted 2 weeks ago
1.0 - 4.0 years
2 - 3 Lacs
Ahmedabad
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement Analysis Learning Agility Equal Opportunities Employment at IHCL .
Posted 2 weeks ago
1.0 - 4.0 years
2 - 3 Lacs
Kochi, Gurugram
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement Analysis Learning Agility Equal Opportunities Employment at IHCL .
Posted 2 weeks ago
2.0 - 4.0 years
4 - 6 Lacs
Hyderabad
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement Analysis Learning Agility Equal Opportunities Employment at IHCL .
Posted 2 weeks ago
1.0 - 4.0 years
2 - 3 Lacs
Bengaluru
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement Analysis Learning Agility Equal Opportunities Employment at IHCL .
Posted 2 weeks ago
0.0 - 3.0 years
2 - 5 Lacs
Chennai
Work from Office
Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway). Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .
Posted 2 weeks ago
0.0 - 1.0 years
1 - 3 Lacs
Kolkata
Work from Office
Responsibilities: * Restock supplies * Maintain cleanliness standards * Respond promptly to guest requests * Clean guest rooms * Report maintenance issues Food allowance Health insurance Provident fund Annual bonus
Posted 2 weeks ago
1.0 - 5.0 years
2 - 6 Lacs
Mumbai
Work from Office
Key Responsibilities and Duties Customer InteractionGreeting customers, answering inquiries, providing information about products or services, and addressing customer concerns. Problem SolvingIdentifying and resolving customer issues, escalating complex problems to supervisors when necessary, and finding solutions to ensure customer satisfaction. Order Taking and ProcessingAccurately taking customer orders, processing payments, and ensuring orders are fulfilled efficiently. Service DeliveryProviding excellent service, maintaining a clean and organized work area, and ensuring a positive customer experience. Product KnowledgeDeveloping a strong understanding of products and services to effectively assist customers and make recommendations. TeamworkCollaborating with other team members to achieve common goals, sharing information, and supporting each other in delivering excellent service. Following ProceduresAdhering to company policies and procedures, including safety and health regulations, and maintaining professionalism. Maintaining RecordsDocumenting customer interactions, processing transactions, and maintaining accurate records.
Posted 2 weeks ago
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