Position : Senior Developer GenAI, NLP & Cloud Integration Location : Remote, prefer Pune. Company : Right Skale Pvt Ltd Experience : 7+ years (with at least 2 years in GenAI/NLP/ML projects) Role Overview We are looking for a highly skilled Senior Developer with deep expertise in Generative AI , Prompt Engineering , Natural Language Processing (NLP) , and Machine Learning (ML) to join our advanced AI engineering team. This role will focus on building intelligent agents, integrating large language models, and developing scalable, serverless cloud-based applications. Key Responsibilities Design and develop intelligent agents using Agent Development Kits (ADK) including agent flows, inference engines, multi-agent coordination, and action triggers. Leverage Vertex AI Agent Builder and Gemini multimodal models to build powerful NLP and multimodal solutions. Utilize MCP (Model Context Protocol) to connect agents with external systems, APIs, and various data sources. Work with Google Cloud tools such as Cloud Functions , Cloud Run , Cloud Storage , and BigQuery to deploy scalable, event-driven solutions. Implement Document AI and Text Embedding APIs to extract structured data from unstructured documents (e.g., chemical SDSs). Develop compliance-ready analytics and reporting pipelines. Integrate Dialogflow CX for voice-based user interactions and incident reporting (preferred). Required Skills Strong experience in GenAI , Prompt Engineering , NLP , and ML workflows. Hands-on experience with Vertex AI , Gemini models , and Agent Builder frameworks. Proficiency in working with GCP services : Cloud Functions, Cloud Run (preferred), Pub/Sub, BigQuery, Cloud Storage. Exposure to Document AI , Text Embedding APIs , and MCP protocols. Experience in building and deploying scalable AI solutions in production. Bonus: Knowledge of voice interaction platforms such as Dialogflow CX . Preferred Qualifications Bachelor’s or Master’s degree in Computer Science, AI, Data Science, or related field. Google Cloud Certification (nice to have).
Were growing fast — and we’re looking for a Project Manager who thrives on turning ideas into results. If you love bringing order to chaos, aligning teams around a shared vision, and delivering projects that make a real impact, this might be your next big move . Company Website URL : www.rightskale.com LinkedIn Profile : https://www.linkedin.com/company/rightskale/ We are looking for a Project Manager to lead delivery operations from our Pune office. This role will be responsible for managing project execution, ensuring high-quality delivery, overseeing the Pune team, and providing clear visibility through regular reporting. The ideal candidate has strong leadership skills, experience in delivery governance, and the ability to build and manage teams in a fast-paced environment. Key Responsibilities Oversee day-to-day delivery for multiple projects from the Pune office. Plan, track, and manage project execution to meet defined scope, timelines, and quality standards. Lead and mentor the Pune-based team, ensuring productivity and alignment with organizational goals. Lead Agile teams. Manage resourcing, workload allocation, and performance reviews for the Pune delivery team. Establish and enforce delivery processes, best practices, and reporting standards. Prepare and circulate regular project and delivery status reports for leadership. Derive matrix based on status reports. Ensure transparency of progress, risks, and mitigation plans through structured reporting. Identify risks and delivery challenges early, propose solutions, and drive resolution. Act as the escalation point for delivery issues within the Pune office. Collaborate with senior leadership to align delivery priorities and resource planning. Contribute to building a strong delivery culture and office operations in Pune. Required Skills and Experience 812 years of overall experience, with at least 4 years in project or delivery management. Proven track record of managing teams and delivery in an IT services or software environment. Strong knowledge of delivery management practices, governance, and reporting. Familiarity with Agile and traditional project management methodologies. Excellent people management, leadership, and conflict-resolution skills. Strong organizational ability and attention to detail. Experience managing distributed teams and multiple parallel projects. Preferred Skills Background in software engineering or technology delivery. Exposure to scaling teams and driving process improvements. Prior experience in setting up or managing offshore delivery centers desireable Certifications such as PMP, CSM are desirable but not mandatory.
We are looking for a Product Owner whos passionate about turning bold ideas into products users love. Someone who thrives in fast-paced environments, loves collaborating with developers and designers, and isn’t afraid to challenge the status quo. Company Website URL : www.rightskale.com LinkedIn Profile : https://www.linkedin.com/company/rightskale/ This is a core role within our product team - ensuring the platform supports our multi-channel voice-led CCaaS strategy, scales across mid-market customers, and empowers our partners and operations teams. The ideal candidate has 8+ years of experience in product management, with a strong understanding of contact center technologies, cloud / SaaS platforms, and operational workflows. KEY RESPONSIBILITIES Own and evolve the GoContact CCaaS platform roadmap, focusing on discovery, provisioning, end-to-end usability, manageability, scalability, monitoring, and reliability. Build intuitive admin and configuration experiences for customers (for all different personas) and operations teams to streamline setup and ongoing management. Ensure robust monitoring and observability are built into the platform - enabling proactive issue detection and resolution. Partner with engineering and DevOps to improve platform scale and performance, especially for voice and AI-integrated workflows. Champion end-to-end customer experience across provisioning, onboarding, usage, and support - driving simplification and reliability. Support internal teams (e.g., support, onboarding, channel) with platform capabilities that reduce effort and improve time-to-value. Establish and track key metrics such as provisioning time, uptime, admin satisfaction, and time to resolution. QUALIFICATIONS 8+ years of product management experience in CCaaS, SaaS, or cloud-based platforms. Proven ability to lead platform initiatives in complex, multi-tenant environments. Strong understanding of multi-channel communications, contact center workflows, and cloud infrastructure. Experience working closely with DevOps, engineering, and support teams on platform scalability and automation. Strong communication skills and a track record of cross-functional leadership. Undergraduate degree in Computer Science or Engineering and MBA preferred.