Detailed duties and responsibilities: Operational 1. Assist in basic patient history taking and noting patient/donor history in Medicseasy 2. Counsel the patients and the accompanying family members about the benefits and risks of IVF (IVF or any other investigation / procedure / treatment as advised by the gynecologist/consultant) transparently to enable the conversion of appropriate cases 3. Provide with details to the patients and the accompanying family member about the formalities & procedures that will be followed in cases of successful as well as failed cases of failure. 4. Financial counseling to the patients for packages and treatment advised to the patients 5. Coordinate and assist in matching the donor and recipient cycle 6. Counseling patients preferring surrogacy and financial counseling 7. Maintain data/records of IVF patients whenever suggested by the consultant e.g. Maintaining IUI/ICSI pregnancies in Medicseasy, Live Birth registry, 8. Monitor the reporting and monitoring mechanisms with respect to the quality at Center and as per the clinical bench marks defined by NIF 9. To listen and solve the feedback, complaints of the patients in coordination with operations departments 10. Champion adoption of SIVIS at the center and input all the required clinical data in SIVIS 11. Keep track of the patients’ progress and keep the referring OB-GYN Specialists informed at periodic intervals. 12. Assist Operation and Sales & Marketing team in designing patient education, awareness programs and organize CME programs to Sales Executives and Practicing Doctors 13. Ensure the maintenance of hygiene and cleanliness in order to achieve least number of hospital acquired infections 14. Oversee safekeeping of center medical records and ensure availability at all times for auditing & reference purposes 15. Oversee duty rosters in order to ensure effective utilization of manpower Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹35,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Quarterly bonus Experience: total work: 5 years (Required) Work Location: In person Application Deadline: 10/07/2025 Expected Start Date: 01/07/2025

As a Receptionist at the Center, you will be responsible for greeting patients and customers in a courteous manner, providing necessary instructions, and informing staff of patient arrivals. You will also be required to maintain, update, and retrieve patient data in the system according to the practices of the Center. Your duties will include obtaining and entering new patient demographics, reviewing forms for accuracy, and ensuring completion as per Center policies. Additionally, you will be expected to adhere to grooming standards, handle billing for patients, and close accounts on a daily basis before leaving. Escorting patients and attendants, collecting feedback forms from patients, and documenting them will be part of your daily responsibilities. You will also need to prepare and analyze reports for feedback and other purposes at the end of each month, sending them to the manager. Maintaining appointment timings, scheduling appointments for OPD patients, rescheduling OPD appointments, and sending daily reports to all concerned departments are crucial tasks in this role. You should have excellent communication skills, be friendly, polite, and tactful, and be able to handle diverse customers while building meaningful relationships. Skills required for this role include the ability to cope with multiple projects and deadlines, motivate fellow team members, and energize the work environment. A willingness to build long-term relationships with customers is highly valued. This is a full-time, permanent position suitable for freshers with benefits such as health insurance, leave encashment, and provident fund. The work schedule is during the day shift, and proficiency in English is preferred. The ideal candidate should have at least 2 years of total work experience, with 1 year in Microsoft Office and 1 year as a front desk receptionist. The work location is in person.,