Detailed duties and responsibilities: Operational 1. Assist in basic patient history taking and noting patient/donor history in Medicseasy 2. Counsel the patients and the accompanying family members about the benefits and risks of IVF (IVF or any other investigation / procedure / treatment as advised by the gynecologist/consultant) transparently to enable the conversion of appropriate cases 3. Provide with details to the patients and the accompanying family member about the formalities & procedures that will be followed in cases of successful as well as failed cases of failure. 4. Financial counseling to the patients for packages and treatment advised to the patients 5. Coordinate and assist in matching the donor and recipient cycle 6. Counseling patients preferring surrogacy and financial counseling 7. Maintain data/records of IVF patients whenever suggested by the consultant e.g. Maintaining IUI/ICSI pregnancies in Medicseasy, Live Birth registry, 8. Monitor the reporting and monitoring mechanisms with respect to the quality at Center and as per the clinical bench marks defined by NIF 9. To listen and solve the feedback, complaints of the patients in coordination with operations departments 10. Champion adoption of SIVIS at the center and input all the required clinical data in SIVIS 11. Keep track of the patients’ progress and keep the referring OB-GYN Specialists informed at periodic intervals. 12. Assist Operation and Sales & Marketing team in designing patient education, awareness programs and organize CME programs to Sales Executives and Practicing Doctors 13. Ensure the maintenance of hygiene and cleanliness in order to achieve least number of hospital acquired infections 14. Oversee safekeeping of center medical records and ensure availability at all times for auditing & reference purposes 15. Oversee duty rosters in order to ensure effective utilization of manpower Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹35,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Quarterly bonus Experience: total work: 5 years (Required) Work Location: In person Application Deadline: 10/07/2025 Expected Start Date: 01/07/2025
As a Receptionist at the Center, you will be responsible for greeting patients and customers in a courteous manner, providing necessary instructions, and informing staff of patient arrivals. You will also be required to maintain, update, and retrieve patient data in the system according to the practices of the Center. Your duties will include obtaining and entering new patient demographics, reviewing forms for accuracy, and ensuring completion as per Center policies. Additionally, you will be expected to adhere to grooming standards, handle billing for patients, and close accounts on a daily basis before leaving. Escorting patients and attendants, collecting feedback forms from patients, and documenting them will be part of your daily responsibilities. You will also need to prepare and analyze reports for feedback and other purposes at the end of each month, sending them to the manager. Maintaining appointment timings, scheduling appointments for OPD patients, rescheduling OPD appointments, and sending daily reports to all concerned departments are crucial tasks in this role. You should have excellent communication skills, be friendly, polite, and tactful, and be able to handle diverse customers while building meaningful relationships. Skills required for this role include the ability to cope with multiple projects and deadlines, motivate fellow team members, and energize the work environment. A willingness to build long-term relationships with customers is highly valued. This is a full-time, permanent position suitable for freshers with benefits such as health insurance, leave encashment, and provident fund. The work schedule is during the day shift, and proficiency in English is preferred. The ideal candidate should have at least 2 years of total work experience, with 1 year in Microsoft Office and 1 year as a front desk receptionist. The work location is in person.,
· Welcoming and greeting the patient at Nova · Introducing self as the patient nurse · Understanding the patients purpose of visiting the floor · Give admission to the patient as per her requirement · To escort patient to her room/ward · After the patient reaches her room or ward, the nurse will have to orient her about: · What to expect during her stay in the hospital today · Orientation on the same floor facilities and hospital services · What to do in case of any query · Assist Consultants, Gynecologists, Physicians and Medical Officers during their rounds in the hospital · On admission measure and note temperature, pulse, BP and other vitals of the patient and inform the Medical officer/Assistant Gynecologist · Assist the technician for ECG · Give injections, start pint etc.. as per order of the consultant · Carefully shift the patient to the OT as per planned time. · Shift the patient back to her room/ward and again follow the order of consultant · Explain patient relative all relevant information before and after the procedure/surgery. If the anxiety level of the patient is high, the nurse can inform the medical officer and if the need be can also inform Gynecologist. · Taking rounds of the patient at regular interval and fill up vitals of the patients as per nursing sheet. · Explain the patients relative to visit the drug store and pay for the drugs used in the OT · Perform the following activities before discharge: · Give medicines, operation CD, reports and discharge card if applicable to the patient · Remove VIGO/Urine bag etc. as per nursing protocol · Check all the vitals like, Nausea, Vomiting, fever, BP etc. of the patient · Check the payment status of the patient · Wave a happy and get well soon goodbye to the patient and assure them that they will be fine soon and incase of any query they can always contact Dr. Mira Dave · Maintain drug stock everyday and check the expiry of the drug every 3 months · Give trigger injections to OPU patients 2 days before the OPU procedure · To prepare dressing tray and send it for autoclave. The autoclave tray can be used only for two days otherwise it has to be autoclaved again. · Assist Gyneacologists/Medical Officers in dressing (Medical) of the patients. · To be always kind and well-mannered to the patients and colleagues and remain well groomed as per policy of the hospital. · To maintain Medical Records as per law · To follow all instructions for Medical Waste Management · To remain groomed as per hospital policy and maintain cordial relations with patients and coleagues · While joinning the duty for the day take the message from the previous duty nurse and while leaving for the day give message if any to the next nurse joining the duty. · Take indoor rounds of the already admitted patients · Maintain the order book for the injections/medicines given to the patients. · To participate in all training and developments sessions whenever planned by management · To follow all the instructions, duties and responsibilities as given by the management time and again. · To welcome and greet the patients at Nova · To introduce self as the patient nurse · Help the transfer patient change their dress and rest in the ward · Maintain the transfer muster and check for entries like: · Patient name and room no · counselors visit and signature · allotted time given to the patient · arrival time of the patient · time when the patient was taken to OT · time when the patient was back in ward and · time when the patient was discharged · time when the ET report is received · Special remarks if any · Request the patient to visit the accounts department and make the payment if pending · Issue the ET catheter to the patient in coordination with IP Manager · Assist the patient to the OT complex · In absence of medical officer, accompany and explain the video of Embryo Transfer to the patient relative · After the ET, when the patient is in her ward, give her the injections and medicines as ordered by the consultant · Call the counselor to visit the patient · Call the Gynecologist to visit the patient · Before discharge: · Ensure that the payment is done · Ensure filing of ET report in the patient file · Discharge the patient, when she is comfortable · Explain and take the consent for IUI in form-E of patient and patient relative. · Coordinate with medical officer/IP manager for the payment of Semen Freezing/IUI procedure · Request the husband of the patient to proceed for semen collection · When the Semen is ready, request the couple to visit the IUI room and make the patient ready for IUI procedure · Once the patient is ready, immediately call the consultant for the IUI procedure · Coordinate with the embryologist for the semen sample · Assist consultant during the IUI procedure · Discharge the patient once she is comfortable · Coordinate with the medical officer for solving any doubts of the patients and wish her luck for the success and inform her that in case of any doubts, she can call Dr. Mira Dave. · Do dressing (Medical) of the patients whenever instructed by the Gynecologists · To be always kind and well-mannered to the patients and colleagues and remain well groomed as per policy of the hospital. · To maintain Medical Records as per law · To follow all instructions for Medical Waste Management · Maintain the order book for the injections/medicines given to the patients. · To participate in all training and developments sessions whenever planned by management · To follow all the instructions, duties and responsibilities as given by the management time and again · Prepare IPD files of OPU a day prior to OPU · Call the patient to be admitted for any surgery a day prior and report · Make a reminder call to the patient for the HCG injection If the patient has missed the call, put an SMS to the patient. · Attend the patient telephonic queries after 5.00 pm · Do dressing of laparoscopy patients and explain the medicines/injections advised on discharge. · To be always kind and well-mannered to the patients and colleagues and remain well groomed as per policy of the hospital. · Maintain the physicians record for number of patients visited and submit it to accounts department at the end of the month. · Explain and take consent of the patient In case of blood transfusion/testicular biopsy/high risk. · Maintain the stock of Medical Officer drug box and check the expiry date regularly. · To maintain Medical Records as per law · To follow all instructions for Medical Waste Management · To participate in all training and developments sessions whenever planned by management · To follow all the instructions, duties and responsibilities as given by the management time and again. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Education: Diploma (Preferred) Experience: Nursing: 1 year (Required) total work: 1 year (Required) Language: Hindi (Preferred) License/Certification: Nursing License (Required) Work Location: In person Application Deadline: 20/09/2025