Retail Sales - Jewellery

Customer Engagement:

• Greeting customers and providing a welcoming atmosphere in the showroom.
• Understanding customer preferences and needs through active listening and consultation.
• Guiding customers in selecting jewelry that aligns with their style, occasion, and budget.
• Explaining the features, craftsmanship, and value of different jewelry pieces.
• Providing styling advice and recommendations on how to pair jewelry with outfits.

Sales and Transactions:

• Achieving monthly and quarterly sales targets.
• Processing sales transactions accurately and efficiently.
• Handling cash and credit card payments.
• Upselling and cross-selling complementary items to increase sales revenue.

Product Knowledge:

• Maintaining in-depth knowledge of jewelry products, including gemstones, metals, and current trends.
• Staying updated on new collections, designs, and industry news.
• Articulating the unique selling points of each piece of jewelry.

Inventory and Display:

• Assisting with inventory management, including restocking displays and tracking best-selling items.
• Ensuring the showroom is clean, organized, and visually appealing.
• Maintaining proper presentation and safety of jewelry on display.

Customer Service and Relationship Building:

• Providing exceptional customer service throughout the sales process and beyond.
• Handling customer inquiries, complaints, and resolving issues promptly and professionally.
• Building and maintaining strong client relationships to encourage repeat business and referrals.
• Following up with customers after sales to ensure satisfaction.

Other Responsibilities:

• Staying updated on competitor offerings and market trends.
• Collaborating with other team members to share insights and strategies.
• Performing administrative duties such as maintaining records and processing orders.
• Participating in sales-driving events and promotions.

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person