Retail Sales Associate - ECR Adidas

Job Overview:
As an adidas Retail Associate, you will play a vital role in providing exceptional customer service, promoting brand loyalty, and contributing to the overall success of the adidas retail store. You will be responsible for creating a positive shopping experience for customers, assisting them in finding the right products, and ensuring the store's merchandise is well-presented. This role requires a passion for sports and fashion, excellent communication skills, and the ability to work collaboratively with a diverse team.

Company Description:
Comfy ShoeMakers Private Limited, Master franchisee for brand Adidas in India. The company operates 27 Adidas stores across Tamil Nadu, Kerala, and Pondicherry. Comfy ShoeMakers strives to set highest retail standards in the industry by providing the best shopping experience to its customers.

We at our adidas stores are consumer centric and always endeavour to match and exceed consumer expectations and to provide them with the best service.

Key Responsibilities:

• Customer Service:
• Greet and assist customers in a friendly and professional manner.
• Provide product knowledge and information to help customers make informed purchasing decisions.
• Handle customer inquiries, concerns, and returns with a customer-centric approach.
• Sales:
• Actively engage with customers to understand their needs and recommend suitable adidas products.
• Meet and exceed sales targets through effective product knowledge and upselling.
• Maintain a thorough understanding of current promotions, discounts, and product features.
• Visual Merchandising:
• Ensure the store is visually appealing and products are displayed according to adidas standards.
• Implement merchandising guidelines to highlight key products and promotions.
• Participate in regular store resets and updates to showcase new arrivals.
• Inventory Management:
• Assist in receiving, unpacking, and organizing merchandise shipments.
• Monitor and report inventory levels to management.
• Contribute to regular stock checks and assist with inventory control measures.
• Team Collaboration:
• Work collaboratively with fellow associates to maintain a positive and productive work environment.
• Communicate effectively with team members and management to address issues and share ideas.
• Participate in training sessions to enhance product knowledge and customer service skills.
• Adherence to Policies and Procedures:
• Follow company policies, procedures, and guidelines.
• Ensure compliance with security and loss prevention measures.
• Uphold a clean and organized work environment.

Qualifications:

• High school diploma or equivalent.
• Previous retail experience preferred.
• Passion for sports, fashion, and the adidas brand.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced retail environment.
• Flexibility in work schedule, including evenings, weekends, and holidays.

By joining the adidas retail team, you'll have the opportunity to contribute to a dynamic and energetic work environment while representing a globally recognized brand.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Experience:

• Retail sales: 1 year (Required)

Language:

• English (Preferred)

Work Location: In person