Retail Sales Assistant (Counter sales)

The Gold Jewellery Counter Sales Executive is responsible for assisting customers in selecting gold and Silver jewellery, providing product information, ensuring excellent customer service, and achieving sales targets while maintaining accuracy, trust, and showroom standards.

Key ResponsibilitiesSales & Customer Service

• Greet customers warmly and understand their jewellery requirements
• Explain gold & silver purity, weight, making charges, wastage, and pricing clearly
• Assist customers in selecting gold, diamond, and precious jewellery
• Build trust and long-term customer relationships
• Achieve individual and counter sales targets

Product Handling & Display

• Handle gold jewellery carefully and responsibly
• Maintain attractive and organized jewellery displays
• Ensure correct tagging, labeling, and pricing of items
• Follow showroom security and safety procedures

Billing & Documentation

• Prepare sales bills accurately as per company policy
• Explain exchange, buy-back, and return policies to customers
• Coordinate with billing and accounts teams for smooth transactions

Inventory & Store Support

• Assist in stock verification and daily counter reconciliation
• Report any discrepancies immediately to management
• Support promotional offers, festive sales, and showroom events

Required Skills & Qualifications

• Minimum qualification: 10+2 / Graduate (preferred)
• Experience: 1–5 years in gold jewellery retail sales (preferred)
• Good communication and interpersonal skills
• Knowledge of gold purity (22K, 18K), diamonds, and gemstones
• Strong customer-handling and persuasion skills
• Honest, well-groomed, and trustworthy
• Experience working in branded jewellery showrooms
• Ability to work on weekends and during festival seasons
• Target-oriented and customer-focused attitude

Salary & Benefits (optional to include)

• Competitive salary + sales incentives
• Staff discounts on jeweller

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹21,000.00 per month

Work Location: In person