Sr. Associate Operational Risk Management Hero Fincorp

8.0 - 13.0 years

22 - 27 Lacs

Gurugram

Work from Office

Job Responsibilities: - Establishing and maintaining effective stakeholder engagement across organization and escalate timely and actionable information to key stakeholders. Gather training and awareness requirements basis the recurring issues/ incidents reported to ORM team. Monitor Operational Risk through operations risk tools and ensure continuous monitoring and highlighting to HORM for issues/gaps identified. Managing incident & external event database, issues and action tracker, risk register, KRI and SOP database for businesses Coordinate with first line units to complete RCA of incidents or operational issues as per timelines. Coordinate with all units and ensure Process documents / SOP are reviewed as per SOP framework, highlight to HORM for breach in timelines for SOP review completion. Prepare risk advisories, Snippets basis identified issue / gaps, highlighting mitigation strategies and publish on regular intervals. Work with BORMs, BHs, Business SPOCs for monitoring, Identification, Measurement, Evaluation, Mitigation, Testing and Reporting of risks and updating risk dashboard. Ability to manage Internal and external Auditors. Ensuring testing of Business Continuity in coordination with all business/Ops/IT units. Other Responsibilities: - Learn and develop skills and capabilities to support and address operational risk. Participate in discussions with relevant stakeholders, ensuring ORM alignment with the business agenda. Ensure to work effectively and proactively with business teams and industry participants to advise and assist in the management of risk and compliance matters. Ensure KPI or plans are tracked and met. Process mapping. Ability to prioritize amongst many conflicting needs, advocate a course of action, and pursue it consistently, while remaining flexible and responsive to dynamic situations Demonstrated ability to think strategically and innovatively and proven track record for delivering results. Strong ability to source, manage and analyse data to drive risk management strategies and decisions. High energy and a desire to work in a results and team oriented, rapid growth environment. Education Graduate / Postgraduate (15-18 years), MBA / ORM PG Certification Age 30-36 Years Work Experience At least 8 to 12 years of experience in ORM in a large BFSI organization for Retail and corporate lending business. (ORM experience in Insurance/investment/Wealth Management/IT, IS/other fields or in business & operations to be excluded) Primary Skill Superior knowledge of Retail, SME and Corporate lending business functions and associated principles Good knowledge of risk management practices and relevant regulations applicable to Operational Risk. Control testing experience. Intermediate Knowledge of Credit, Enterprise risk, underwriting, analytical models, credit process, fraud risk, third party risk, Governance. Technical Skills Advanced excel and PowerPoint presentation skills. Knowledge of BASEL framework, budgeting and planning. Strong relationship with India regulatory bodies such as RBI and the local FIU. Knowledge of risk and compliance practices / framework and Indian regulatory obligations with respect to relevant areas of law (AML/CTF, Data Privacy & Confidentiality, Consumer Protection, GST, payments etc.) Broad understanding of credit Risk. Working knowledge of data analysis and performance metrics using business management software (e.g., SAP, ERP, CRM) Additional Experience of IT & Cyber Security risk (including forensic) as well as regulatory risk is preferred. Knowledge of periodic evaluation and review of effectiveness of information security policies, procedures, standards and processes. Proven ability to plan and manage operational risk processes, develop innovative solutions for increased productivity. Management Skills Professional, organizational and communication demonstrated by previous professional success. Stakeholder Management Able to work independently under minimum supervision. Will be responsible for specific line of businesses for overall OR responsibility. Independent judgment is required to plan, prioritize and organize diversified workload, recommend changes in work practices or procedures. Ability to discern issues, escalate as needed and manage day to day operational issues. Should be comfortable with adapting and changing situations, incomplete information, and uncertainty; must be flexible and adaptable. Attention to detail & Drive for results. Soft Skills Fluent in English, Hindi and Preferably one regional language. Good interpersonal and verbal and written communication, presentation and facilitation skills. Team player with creativity, resourcefulness, a passion for problem solving, comfort with ambiguity and interpersonal acumen. Collaborate and build partnerships. Influence and inspire others. Proven ability to communicate, collaborate and manage relationships with key internal and external stakeholders. Ability to judge, analyse, evaluate, develop and effectuate solutions to complex problems.

Posted 5 days ago

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